Brightpearl > Case Studies > P.volve's Rapid Implementation of Brightpearl During Pandemic Sales Peak

P.volve's Rapid Implementation of Brightpearl During Pandemic Sales Peak

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Technology Category
  • Functional Applications - Inventory Management Systems
  • Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
  • Retail
Applicable Functions
  • Sales & Marketing
  • Warehouse & Inventory Management
Use Cases
  • Inventory Management
  • Picking, Sorting & Positioning
Services
  • System Integration
  • Training
About The Customer
P.volve is a US-based exercise brand launched in 2017. The brand aims to empower women with its functional, low impact workout method that sculpts and tones bodies without breaking them down. P.volve operates on a subscription model and promotes its workout method through an on-demand platform, live workouts, and a roster of specialist equipment, which includes three patented products and a range of ankle weights and resistance bands. The brand operates through a Shopify Plus webstore, subscription management software, Stripe, online marketplaces Amazon US & Canada, and from three studio spaces based in Chicago, New York, and Los Angeles. It also uses a third-party warehouse in Illinois.
The Challenge
P.volve, a US-based exercise brand, experienced a significant increase in popularity during the pandemic as at-home workouts became the norm. As the company expanded, it faced the challenge of managing increasingly complex operations. The brand operates through a Shopify Plus webstore, subscription management software, Stripe, online marketplaces Amazon US & Canada, and from three studio spaces based in Chicago, New York, and Los Angeles. It also uses a third-party warehouse in Illinois. With the goal to further expand, the company needed a progressive operational system that could alleviate the team from time-consuming manual inventory tasks and provide a central source of truth for full visibility and accuracy as they scaled. The implementation of this system coincided with the pandemic, which sent sales into overdrive, adding to the complexity of the situation.
The Solution
P.volve chose Brightpearl to centralize its increasingly multichannel operations. Despite the surge in sales due to the pandemic, the system was set up in less than three months with no downtime leading to lost sales, thanks to Brightpearl’s in-person training and round-the-clock support from their expert implementation team. The Brightpearl retail operating system connected seamlessly with hundreds of Shopify Plus-powered brands like P.volve and can extend to other popular apps, such as Walmart, to create a flexible, custom tech stack as the brand grows. Brightpearl also synced with P.volve's accounting software and provided key data for more informed decision making through its 360-degree, cross-business insights and advanced reporting capabilities. The system's progressive inventory visibility and powerful Automation Engine automated and streamlined P.volve’s formerly manual processes such as orders, inventory, and warehouse management.
Operational Impact
  • The implementation of Brightpearl has transformed P.volve into a fully integrated business. The system's progressive inventory visibility has proven to be a game-changer for the company, providing access to granular SKU updates including its extensive kits and bundles, supplier information, and over 200 metrics for inventory reporting. Brightpearl’s powerful Automation Engine has automated and streamlined P.volve’s formerly manual processes such as orders, inventory, and warehouse management, eliminating the need for time-intensive manual tasks and freeing the team to focus on innovation and growth. With Brightpearl acting as the team’s central source of truth, P.volve is now better equipped to reach bigger goals, build their online communities, and expand into new markets.

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