11:11 Systems > Case Studies > P&R Dental Strategies promotes sustainable growth with complete cloud transformation

P&R Dental Strategies promotes sustainable growth with complete cloud transformation

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Company Size
200-1,000
Region
  • America
Country
  • United States
Product
  • 11:11 Cloud
  • 11:11 Disaster Recovery as a Service (DRaaS)
Tech Stack
  • VMware
  • Microsoft platform
  • SQL servers
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Functions
  • Business Operation
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
About The Customer
P&R Dental Strategies is a premier dental cost containment SaaS provider, delivering dental claim reviews, dental claim analytics, and compliance solutions to the largest healthcare and dental insurance providers in the U.S. With one of the largest dental databases in the nation, P&R Dental transforms the way employers, dental benefits vendors, health plans, and government payers manage their dental networks. It provides clients with the tools and expertise to understand, monitor, and optimize utilization with the ultimate goal of reducing fraud and improving the quality of dental care.
The Challenge
P&R Dental Strategies, a dental informatics company and SaaS provider, was at a critical crossroads during the go-to-market strategy discussions for its new application, “DentSource.” The company had to decide whether to continue investing in its self-managed, existing infrastructure or move to a managed cloud environment. The company was on the verge of tremendous growth and scalability was becoming both a concern and a goal. The financial commitment and human effort required to maintain hardware was a burden on the company that would rather focus on growth and the quality of services it’s providing to its customers. Additionally, as many of its customers are large public entities operating within the healthcare industry, security, and compliance play significant roles in P&R Dental’s business. The company must ensure it is compliant with HIPAA and undergoes regular security audits.
The Solution
P&R Dental Strategies chose 11:11 Systems to help upgrade, manage, and maintain its IT infrastructure in the cloud. The company now runs a number of applications on eight segregated virtual environments within 11:11’s managed private cloud infrastructure. Among other capabilities, the company is able to utilize Windows Active Directory in combination with its CRMS online claims review system, Pronto, its real-time request processing tool, DentSource, and Active Data for fast data collection and rendering. The segregated datasets are deployed as an application using the analysis features of a SQL server. P&R Dental is also leveraging 11:11 for all its internal IT systems. 11:11 also provides annually-tested disaster recovery and business continuity for the company’s entire IT environment.
Operational Impact
  • Seamless integration with company’s existing legacy systems
  • Increased visibility with 11:11 Cloud Console
  • Continuous data availability and business uptime
  • Reduced the daily headache of managing, maintaining, and upgrading its IT infrastructure
  • Able to focus on its business instead of worrying about hardware purchases and maintenance, and resourcing an IT team
Quantitative Benefit
  • 94 percent of its operations now in the cloud
  • Significant cost savings on hardware and maintenance

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