3xLOGIC > Case Studies > Orchard Place Relies on 3xLOGIC Access Control to Manage 450+ Users Across Several Locations

Orchard Place Relies on 3xLOGIC Access Control to Manage 450+ Users Across Several Locations

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Customer Company Size
Mid-size Company
Region
  • America
Country
  • United States
Product
  • 3xLOGIC infinias access control
Tech Stack
  • Access Control System
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Facility Management
Use Cases
  • Perimeter Security & Access Control
Services
  • System Integration
  • Training
About The Customer
Orchard Place is a Des Moines, IA-based provider of children’s mental health services. With the help of a large professional staff, volunteers, and individual and corporate donors, Orchard Place provides a wide range of mental health services including residential, outpatient, in-home and care coordination programs. On their main residential campus, there are six buildings with an 88-bed capacity for clients. Along with residential facilities, Orchard Place operates a K-12 school in cooperation with the local school district.
The Challenge
Orchard Place, a provider of children’s mental health services, was facing challenges with their standard lock and key system. Keys were routinely being lost or not returned, resulting in the need to reissue keys for many of the buildings to a lot of employees. The organization operates across several locations with multiple providers, making a high-performing access control system essential for patient and staff safety. The organization also needed a better system to meet the accreditation requirements of The Joint Commission in terms of safety and security standards.
The Solution
Orchard Place decided to implement the 3xLOGIC infinias access control system. The system was installed at the main campus, covering all external doors, the internal server room door and maintenance shop door; one door is installed at the PACE Juvenile Center building; and three external doors and one server room door are managed by infinias at the Child Guidance Center, an outpatient facility. In total, Orchard Place has 35 doors under access management, with two additional doors planned at the PACE location. The system provides greater flexibility and is user-friendly, simplifying the installation and use of the software.
Operational Impact
  • Greater flexibility with a total of 464 users under management; several are employees and volunteers who in the past were not issued keys.
  • User-friendly system simplifying the installation and use of the software.
  • Empowerment of staff to work more closely with their integrator on any future system upgrades and expansion and to handle any minor day-to-day issues on their own.
Quantitative Benefit
  • 35 doors under access management with two additional doors planned at the PACE location.
  • 464 users under management.

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