Blue Yonder > Case Studies > Optimizing the Re-Ordering Process

Optimizing the Re-Ordering Process

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Company Size
1,000+
Region
  • Europe
Country
  • Italy
Product
  • JDA Advanced Warehouse Replenishment
  • JDA Consulting Services
  • JDA Support Services
Tech Stack
  • Enterprise Resource Planning (ERP)
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Functional Applications - Inventory Management Systems
Applicable Industries
  • Retail
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • Inventory Management
  • Supply Chain Visibility
Services
  • System Integration
  • Training
About The Customer
CONAD Centro Nord is one of the territorial cooperatives associated with the National Consortium of Retailers (CONAD), which operates in Italy in the mass distribution market. Founded in 1963, it operates in the Emilia-Romagna provinces of Reggio Emilia, Parma and Piacenza and in Lombardy with more than 230 points of sale (over 166,000 square meters overall). The company was looking to optimize their re-ordering process, which would result in cost reduction due to a lower quality of goods moved and a lower quantity of managed orders to vendors.
The Challenge
CONAD Centro Nord, a territorial cooperative associated with the National Consortium of Retailers (CONAD) operating in the mass distribution market in Italy, was looking to optimize their re-ordering process. The company aimed to reduce costs due to a lower quality of goods moved and a lower quantity of managed orders to vendors. Prior to implementing JDA's solutions, the company worked with paper printouts showing all the sales data, while order data was primarily the property of the team in charge of replenishment. At the time, CONAD Centro Nord was partially leveraging their existing enterprise resource planning (ERP) system.
The Solution
CONAD Centro Nord chose JDA’s Advanced Warehouse Replenishment (AWR) system because of its track record of successful implementations and proven results achieved by other JDA AWR grocery retail customers. JDA’s AWR system has proven to be reliable since the first day it was implemented and is meeting the company’s expectations for dry and frozen goods. JDA’s AWR solution provides the re-ordering team with a reliable and trustworthy order proposal. Due to this, the team can spend more time focusing on other related tasks, such as the management of promotional forecasts. By implementing JDA’s solutions, CONAD Centro Nord has been able to carry out a detailed functional analysis. The company credits the great implementation experience to the JDA team’s preparation and spirit of collaboration.
Operational Impact
  • Increased order automation to around 65 percent of the total volume of goods
  • Reduced coverage days by 1.8, with three day peaks for frozen foods
  • Condensed stock levels by 8.7 percent over the moving year, with peaks of 14 percent for frozen goods
  • Achieved a reduction of stock, while maintaining, and in some cases improving, the level of service
  • Lowered number of unfulfilled orders, which lead to an increase in sales, resulting in an improvement of shelf life
Quantitative Benefit
  • Increased order automation to around 65 percent of the total volume of goods
  • Reduced coverage days by 1.8, with three day peaks for frozen foods
  • Condensed stock levels by 8.7 percent over the moving year, with peaks of 14 percent for frozen goods

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