Guesty > Case Studies > Optimizing Property Management with IoT: A Case Study on Eagle Beach Rentals and Guesty

Optimizing Property Management with IoT: A Case Study on Eagle Beach Rentals and Guesty

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Applicable Industries
  • Buildings
Applicable Functions
  • Facility Management
Use Cases
  • Inventory Management
About The Customer
Eagle Beach Rentals is a property management company based in Myrtle Beach. The company manages a growing portfolio of over 125 vacation rentals in the area. Co-owned and partnered by Chris Ward and Nick Sowers, the company aims to provide top-notch property management services to their clients. They strive to optimize their operations and scale their business in the region. To achieve this, they leverage advanced technology solutions like Guesty, which helps them manage their tasks efficiently and effectively without the need for additional employees.
The Challenge
In 2019, Eagle Beach Rentals, a Myrtle Beach-based property management company, was facing the challenge of managing their growing portfolio of over 125 vacation rentals. The company was struggling with tasks such as guest communication, channel management, and more. The co-owners and partners, Chris Ward and Nick Sowers, realized that without a comprehensive solution, they would have to hire several more full-time employees to handle these tasks. The company was also struggling with scattered documents, spreadsheets, and different software that needed to be integrated. This lack of a centralized system was causing inefficiencies and making it difficult for the company to scale and grow in the region.
The Solution
Eagle Beach Rentals turned to Guesty, a property management solution, to address their challenges. Guesty provided a centralized platform that allowed the company to accomplish more with fewer employees. The solution eliminated the need for multiple software and spreadsheets, providing a single place for all the company's needs. One of the key features that Eagle Beach Rentals utilized was Guesty’s Advanced Analytics. This feature provided a wealth of overview information, allowing the company to keep track of their reservations, reviews, revenue, and much more in one place. The co-owners and partners found that Guesty was a complete game-changer, enabling them to streamline their operations and plan for future growth in the region.
Operational Impact
  • The implementation of Guesty resulted in a significant transformation in the operations of Eagle Beach Rentals. The company was able to streamline their tasks such as guest communication and channel management, leading to improved efficiency. The Advanced Analytics feature provided a comprehensive overview of the company's operations, enabling the co-owners and partners to make informed decisions. The centralized platform eliminated the need for scattered documents and spreadsheets, reducing the complexity of their operations. Furthermore, the ease of use of the platform was appreciated by the staff, contributing to a better work environment. Overall, Guesty has been instrumental in helping Eagle Beach Rentals scale and plan for future growth.
Quantitative Benefit
  • Guesty allowed Eagle Beach Rentals to manage their operations without hiring additional full-time employees, resulting in significant cost savings.
  • The company was able to manage a growing portfolio of over 125 vacation rentals efficiently using Guesty.
  • Guesty's Advanced Analytics feature provided a comprehensive overview of the company's operations, including reservations, reviews, and revenue.

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