Optimizing Fleet Management: A Case Study of City of Las Cruces
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
- Automotive
- Cities & Municipalities
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Smart City Operations
About The Customer
The City of Las Cruces is the second-largest city in the U.S. state of New Mexico and the seat of Doña Ana County. The city government is responsible for managing a large and diverse fleet of over 900 vehicles and 700 pieces of equipment. This includes a wide range of tasks, from routine maintenance to dealing with crash cars and outsourcing for the Department of Transport. The city government has been using the FleetWave fleet management system since 2019 to manage its fleet more effectively.
The Challenge
The City of Las Cruces, the second-largest city in New Mexico, was facing challenges in managing its extensive fleet of over 900 vehicles and 700 pieces of equipment. The existing management system was not specifically designed for fleet management, making it difficult to efficiently manage and maintain the city's large and diverse fleet. The system lacked the necessary features and functionalities required for effective fleet management, such as specific drop-downs related to vehicles. This resulted in inefficiencies and difficulties in managing the fleet, from routine maintenance to dealing with crash cars and outsourcing for the Department of Transport.
The Solution
The City of Las Cruces adopted FleetWave, a fleet management system, in 2019. FleetWave is specifically designed for fleet management, providing features and functionalities that are tailored to the needs of managing a large and diverse fleet. The system allows for the creation of work orders, setting up outsourcing for vehicles, and managing crash cars, among other tasks. FleetWave also offers the flexibility to remove unnecessary features, ensuring that the system is optimized for the specific needs of the City of Las Cruces. The system is used by various roles within the organization, including service writers, technicians, and foremen, to manage the fleet effectively.
Operational Impact
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