Resco > Case Studies > One of leading Red Bull distributors optimizes store inspection processes with mobility

One of leading Red Bull distributors optimizes store inspection processes with mobility

Resco Logo
Company Size
200-1,000
Region
  • Europe
Country
  • Belgium
  • Netherlands
Product
  • Resco
  • Salesforce
  • CPG 360
Tech Stack
  • Cloud Technology
  • Mobile Application
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Food & Beverage
Applicable Functions
  • Quality Assurance
  • Sales & Marketing
Use Cases
  • Retail Store Automation
  • Supply Chain Visibility
Services
  • Cloud Planning, Design & Implementation Services
  • Software Design & Engineering Services
About The Customer
Jet Import is one of the leading distributors in the Benelux area, distributing over 50 premium beverages and snacks, including Red Bull, Fever-Tree, Sol Beer, Desperados, Heineken, and more. The company has a driven sales and marketing approach to hospitality, retail, and impulse. This young, progressive, and rapidly growing company has the expertise to build strong brands. With an annual turnover of 140 million euros, the company is a top-notch premium drink distributor. Ten out of its 110 employees are based in the Netherlands; the rest focuses on the Belgium market. The company was the first to introduce Red Bull to the Belgium market in 1996 and has since grown into a full-fledged company with a leading position in the retail, petrol station, and catering & hospitality industries.
The Challenge
Jet Import, a leading distributor of premium beverages and snacks in the Benelux area, was looking to innovate its store inspection processes. The company, which introduced Red Bull to the Belgium market in 1996, has grown into a full-fledged company with a leading position in the retail, petrol station, and catering & hospitality industries. However, considering the enormous scale and competitive landscape of the Food & Beverage industry, Jet Import recognized the need for advanced inspection business systems to check, detect, and quickly solve all potential issues. The company wanted to have information about each store, current promotions, and purchases, and the ability to plan, execute and analyze the goods’ merchandising activities.
The Solution
To overcome the challenge of innovating store inspection processes, Resco’s trusted partner & Salesforce gold consulting partner Cloud Innovation recommended its full-fledged accelerator called CPG 360 to master daily retail inspection-related activities. CPG360 is a vertical solution primarily based on Resco and Salesforce technology. The solution allows Jet Import to complete the whole inspection process from A to Z within one solution. The company has 35 users in the field, inspecting the stores daily. The most significant advantage of the solution is the possibility to avoid network problems thanks to the reliable and unlimited offline functionality of the app. The solution also allows for easy-to-make custom screens, interactive map view, inspections with editable check-lists, and high speed even in offline mode.
Operational Impact
  • Jet Import has seen how simple it is to complete the whole inspection process from A to Z within one solution.
  • The company has 35 users in the field, inspecting the stores daily.
  • The most significant advantage, the mobile users have not seen anywhere else is the possibility to avoid network problems thanks to the reliable and unlimited offline functionality of the app.
  • One of the very sought-after aspects of Resco’s app is the ability to create verticals and design the app to fit any industry and use case truly. The custom screens, custom icons, and the overall branding is an easy nut to crack, even with zero coding experience.
  • When preparing for a retail store visit, map, GPS, and route planning are commonly used features while on-the-go. Jet Import’s field reps prefer personalized views, where they can switch between alternative views per preference. Using the view of selected accounts, contacts, leads, or any other records, which have GPS coordinates comes handy.

Case Study missing?

Start adding your own!

Register with your work email and create a new case study profile for your business.

Add New Record

Related Case Studies.

Contact us

Let's talk!
* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.
Submit

Thank you for your message!
We will contact you soon.