Case Studies > One-of-a-Kind Camelback Resort Delights Guests while Going Green

One-of-a-Kind Camelback Resort Delights Guests while Going Green

Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • DataMagine
  • Agilysys Solutions
Tech Stack
  • Digital Guest Service
  • Integrated Hospitality Solutions
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Environmental Impact Reduction
  • Productivity Improvements
Technology Category
  • Functional Applications - Inventory Management Systems
Applicable Functions
  • Facility Management
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Camelback Resort is a year-round ski-in, ski-out hotel offering 453 spacious suites in 24 luxurious styles. The resort is dedicated to delivering exceptional guest experiences with a wide variety of outdoor activities such as skiing, snowboarding, zip-lining, and the largest snow tubing park in the country. Camelback Resort has been using Agilysys software products since their hotel opened. Selected for its fully-integrated hospitality solutions, Agilysys’ technology helps the resort staff operate more productively, with less downtime.
The Challenge
Sustainable luxury was long considered a contradiction until recent shifts in the hospitality industry took green resorts from niche to necessary. As an effective way to reduce their carbon footprint, digital guest service has become important to resorts like Camelback that prioritize sustainability, alongside exceptional guest service. The beautiful property is dedicated to delivering exceptional guest experiences with a wide variety of outdoor activities such as skiing, snowboarding, zip-lining and the largest snow tubing park in the country.
The Solution
Camelback Resort has several Agilysys solutions, using DataMagine to digitally manage their guest folios has helped streamline their internal workflows while delighting guests. DataMagine has a broad set of touch-points and integrations with all Agilysys solutions, ensuring a seamless operation while promoting environmental stewardship. Agilysys provides innovative software and services for point-of-sale (POS), property management (PMS), reservation and table management, inventory and procurement, workforce management, analytics, document management, and mobile and wireless solutions exclusively to the hospitality industry.
Operational Impact
  • Camelback Resort has been able to streamline their internal workflows using DataMagine.
  • The resort has successfully integrated various Agilysys solutions to ensure seamless operations.
  • The use of digital guest services has significantly reduced the resort's carbon footprint.
  • Agilysys' technology has helped the resort staff operate more productively with less downtime.
  • The resort has been able to delight guests while promoting environmental stewardship.
Quantitative Benefit
  • Camelback Resort offers 453 spacious suites in 24 luxurious styles.

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