Sphera > Case Studies > Oil & Gas Industry Excellence Award Winner Advancing Operational Excellence FUGRO

Oil & Gas Industry Excellence Award Winner Advancing Operational Excellence FUGRO

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Company Size
1,000+
Country
  • Worldwide
Product
  • Incident Management
  • Operational Risk
  • Action Item Management
  • Assessment Management
Tech Stack
  • HSE platform
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Oil & Gas
Applicable Functions
  • Maintenance
Use Cases
  • Regulatory Compliance Monitoring
  • Remote Asset Management
Services
  • System Integration
About The Customer
FUGRO is a global enterprise operating in the oil and gas industry. The company has over 150 operating companies and serves more than 400 users worldwide. FUGRO is committed to social responsibility and aims to strengthen business relationships by assuring corporate customers of this commitment. The company is a recipient of the Oil & Gas Industry Excellence Award, which recognizes their efforts in advancing operational excellence.
The Challenge
FUGRO, a global enterprise in the oil and gas industry, faced several challenges. They needed to improve the timeliness and accuracy of Health, Safety, and Environment (HSE) risk information across their operations. The company wanted to leverage local knowledge of operations while establishing universal corporate standards. They also aimed to use HSE information to continuously improve customer service and investor confidence.
The Solution
FUGRO implemented several solutions to address their challenges. They introduced an Incident Management system to improve the timeliness and accuracy of HSE risk information. They also implemented an Operational Risk system to leverage local knowledge of operations while establishing universal corporate standards. Additionally, they used Action Item Management and Assessment Management systems to use HSE information to continuously improve customer service and investor confidence. These solutions were part of a global HSE platform that served all their operating companies and was one of the first enterprise-wide information systems implemented across the global company.
Operational Impact
  • The implementation of the HSE platform helped to align systems and processes across all operating companies.
  • The platform enabled the development and enforcement of HSE data and work processes standards.
  • The system supported multiple languages, boosting user productivity and leveraging local knowledge.
  • The HSE system strengthened business relationships by assuring corporate customers of FUGRO's commitment to social responsibility.
Quantitative Benefit
  • Reduced monthly HSE reporting time from up to 3 days to one keystroke.

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