Ocean Spray & SPC: Growing Together
Company Size
1,000+
Region
- America
Country
- United States
Product
- InfinityQS SPC
- Craisins® dried cranberries
Tech Stack
- Statistical Process Control (SPC)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Predictive Analytics
- Functional Applications - Manufacturing Execution Systems (MES)
Applicable Industries
- Food & Beverage
Applicable Functions
- Process Manufacturing
- Quality Assurance
Use Cases
- Factory Operations Visibility & Intelligence
- Predictive Quality Analytics
- Process Control & Optimization
Services
- Software Design & Engineering Services
- System Integration
- Training
About The Customer
Ocean Spray Cranberries® Inc. is a farmer-owned cooperative founded in 1930 and a world leader in cranberries. The cooperative distributes over 1,000 unique products worldwide, including juices, cranberry sauce, cranberry supplements, fresh fruit, and Craisins® dried cranberries. Ocean Spray operates five global dried cranberry plants, all of which use InfinityQS Statistical Process Control (SPC) tools to track every step in the production lifecycle. The cooperative is committed to customer satisfaction and continuous improvement, leveraging hard work, innovation, and ingenuity to deliver healthy and delicious products.
The Challenge
Ocean Spray's Markham, WA Craisins® dried cranberries manufacturing facility began using InfinityQS in 2006 to display and analyze its manufacturing data visually. The quality team wanted to move away from paper-based records and access real-time data for immediate process improvements. Before implementing SPC tools, operators were trained not to tweak in-spec processes, which led to inefficiencies and higher costs. The challenge was to shift the mindset to drive towards target using SPC, ensuring consistency in quality and consumer experience across multiple plants.
The Solution
Ocean Spray implemented InfinityQS SPC tools across its five global dried cranberry plants to enhance process visibility and enable real-time data access. The Markham, WA plant switched on SPC rules for a specific Craisins® dried cranberries quality process in January 2019, significantly improving process capability. The SPC tools allowed Ocean Spray to standardize data collection, simplify reporting, and make instant, impactful improvements. The Quality team used creative methods like the SPC Golf Challenge to demonstrate the benefits of SPC and ensure employee buy-in. The flexibility of InfinityQS allowed for custom suites of limits and rules for each process, reducing unnecessary alarms and empowering operators to make critical process decisions.
Operational Impact
Quantitative Benefit
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