3xLOGIC > Case Studies > Ocean Blue Car Wash Locations Standardize on 3xLOGIC Video Surveillance

Ocean Blue Car Wash Locations Standardize on 3xLOGIC Video Surveillance

Company Size

11-200

Region

America

Country

United States

Product

3xLOGIC V7000 NVRs
V-Series 4MP dome cameras
VIGIL Central Management (VCM)

Tech Stack

Video Surveillance System
IP Vandal-Dome Cameras
Health Monitoring Software

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Brand Awareness
Customer Satisfaction

Technology Category

Cybersecurity & Privacy - Network Security
Networks & Connectivity - WiFi

Applicable Industries

Automotive

Applicable Functions

Business Operation

Use Cases

Cybersecurity
Vehicle Performance Monitoring

Services

Hardware Design & Engineering Services
System Integration

About The Customer

Ocean Blue Car Wash is one of Arizona’s first Express Car Wash concepts. The owners have leveraged their 15 years of experience to create a new standard in car washing. The company is a fast-growing enterprise with plans to add another two locations by the end of 2020, making six locations in total. Each location serves thousands of customers a day, making it imperative for the company to have a robust and reliable surveillance system in place.

The Challenge

Ocean Blue Car Wash, a fast-growing enterprise in Arizona, faced the challenge of protecting itself against false claims of liability to its customers’ cars. With four locations and thousands of customers a day, the company experienced a variety of claims, including slip and fall incidents. The company needed a robust and reliable surveillance system that could provide clear and indisputable evidence in case of any disputes or claims. The system also needed to be standardized across all locations for consistency and ease of management.

The Solution

Ocean Blue Car Wash standardized on the 3xLOGIC video surveillance system at each of its locations. Four Ocean Blue locations have each deployed, or will soon finish deploying, 3xLOGIC V7000 NVRs and 32 V-Series 4MP dome cameras. The high-resolution cameras provide multiple views inside each facility with six cameras recording at the start of the wash process, six during, and six as the car exits the dryers. An interesting add-on system feature is a 3rd-party software app that takes footage from the 3xLOGIC cameras to determine the spacing between the cars during the wash process. If two cars come too close to each other, the line shuts down automatically. The company is also looking to further upgrade its systems by implementing 3xLOGIC VIGIL Central Management (VCM), a health monitoring software that alerts either DC Pro or Ocean Blue to any malfunctions on the network before such developments create a problem.

Operational Impact

The high-resolution camera views keep Ocean Blue employees on point, and they also keep the customers on point.
The 4 MP video resolution keeps Ocean Blue employees honest, and it also deters potential robberies.
Each location has so many high-quality views of the surrounding businesses that they can be an asset to law enforcement when needed.
The 3rd-party software app that takes footage from the 3xLOGIC cameras to determine the spacing between the cars during the wash process has improved safety and efficiency in the car wash process.
The implementation of 3xLOGIC VIGIL Central Management (VCM) will allow the company to proactively address any potential health concerns with their VIGIL Servers or cameras.