Nintex > Case Studies > Nintex's RPA Solutions Boost Efficiency for Amber Beverage Group

Nintex's RPA Solutions Boost Efficiency for Amber Beverage Group

Technology Category

Analytics & Modeling - Robotic Process Automation (RPA)
Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Food & Beverage

Applicable Functions

Procurement
Sales & Marketing

Use Cases

Autonomous Robots
Inventory Management

Services

System Integration

About The Customer

Amber Beverage Group (ABG) is a leading international producer, distributor, exporter, and retailer of beverages. Based in Luxembourg, ABG works with subsidiaries in Russia, the UK, Mexico, Australia, and the Baltic states. The company works with over 600 brands, including more than 130 of its own such as Rooster Rojo Tequila®, Riga Black Balsam®, Cross Keys Gin®, Cosmopolitan Diva®, and Moskovskaya Vodka®. ABG’s personnel is highly skilled, with specialized beverage industry knowledge, making it especially important to make the most of every employee’s valuable time.

The Challenge

Amber Beverage Group (ABG), a rapidly growing international producer, distributor, exporter, and retailer of beverages, was facing challenges in streamlining work processes for its team of over 2,100 employees. Despite using a comprehensive ERP system, the company found that frequent, cumbersome, manual tasks were still preventing workers from reaching their full potential. For instance, each time an employee created a purchase order within the ERP system, the system would immediately email the employees who were responsible for approving it. This process would frequently disrupt many team members in the office throughout a typical workday, while those traveling abroad would need to open their computers and access a VPN in order to approve a purchase order. The company’s ERP system is divided into 12 different databases due to the variety of languages and regions in which it operates, adding to the complexity of the situation.

The Solution

To address these challenges, ABG chose Nintex’s RPA solutions. With the assistance of Nintex’s professional services team, ABG automated 10 key processes in just three and a half months, allowing its employees to focus on more creative and strategic projects and enjoy a dramatic drop in disruptions. The first of these automated processes, which took less than one month to implement, streamlined the way managers approve purchase orders. This process involved tasks performed by five different robots, including prompting managers to approve the purchase order, updating the ERP system, emailing the order’s creator, reminding the approvers, and checking for failed processes. The solution was implemented quickly and worked smoothly and efficiently with each of the company’s 12 different ERP databases.

Operational Impact

The implementation of Nintex's RPA solutions has brought significant operational benefits to ABG. The automation of key processes has allowed employees to focus on more creative and strategic projects, leading to a dramatic drop in disruptions. The streamlined approval process for purchase orders has made it possible for approval requests to be delivered to relevant team members on a set schedule, and they can be handled quickly and conveniently from a computer or smartphone. Additionally, the automation of the approval process for returns has expedited the process, enabling customers who choose to return an order to have their account credited more rapidly. As a result, customer service has improved. Overall, with fewer time-consuming disruptions during their workdays, ABG employees can now focus more on using their knowledge and skills to strengthen their company’s global footprint.

Quantitative Benefit