Qlik > Case Studies > Netherlands Association of Universities of Applied Sciences develops cijfers.hbo-raad.nl public indicators portal with QlikView

Netherlands Association of Universities of Applied Sciences develops cijfers.hbo-raad.nl public indicators portal with QlikView

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Company Size
1,000+
Region
  • Europe
Country
  • Netherlands
Product
  • QlikView
Tech Stack
  • SQL
  • Webserver
  • Excel
  • .CSV
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Data-as-a-Service
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Education
Services
  • Data Science Services
  • System Integration
About The Customer
The Netherlands Association of Universities of Applied Sciences (HBO-raad in Dutch) is the interests and employers’ association for the Dutch universities in this sector funded by the government. The association acts to strengthen the position of these institutes, maintaining a wide network to this end. Among the most important duties of the association is acting as spokesman and maintaining the lobby for the government, as well as initiating and carrying out projects involving quality and supporting its members. As an employers’ association the Netherlands Association of Universities of Applied Sciences also represents all 40,000 employees in the sector.
The Challenge
The Netherlands Association of Universities of Applied Sciences (HBO-raad) is the interests and employers’ association for the Dutch universities in this sector funded by the government. The association acts to strengthen the position of these institutes, maintaining a wide network to this end. Among the most important duties of the association is acting as spokesman and maintaining the lobby for the government, as well as initiating and carrying out projects involving quality and supporting its members. As an employers’ association the Netherlands Association of Universities of Applied Sciences also represents all 40,000 employees in the sector. Part of the HBO-raad’s service brief is to collect and provide benchmarking information. This information is public and is used principally by its members, the education ministry and the press. This is information from internal and external sources concerning intake, enrolment, results, study duration, staffing and progress. Prior to the introduction of QlikView, this information was placed on the HBO-raad website in brief static summaries.
The Solution
The HBO-raad uses QlikView to present some 12 million data records on intake, outflow, results, study duration, staffing, enrolments, progress and diplomas, via a public indicators portal: cijfers.hbo-raad.nl. The first dashboards the association published were the Student Dashboards for intake, enrolments, diplomas, drop-outs, results, study duration and progress. With these dashboards the association offered its members, the press, research bodies and the ministry genuine data discovery for a variety of purposes. Thus, for example, universities could compare their progress and results with other universities per programme, per preliminary programme and using demographic characteristics. What are the results per programme? What is the average study duration? Which type of students drop out? Universities could also optimise their marketing policies using the intake dashboard. Which specific preliminary programmes receive applications? What is the background of students who have applied? The Ministry of Education is also a recipient of some of these details. For example for queries concerning staffing and the associated characteristics.
Operational Impact
  • Sharp reduction in the number of telephone requests to the association for specific information from its members, the ministry, journalists and other interested parties.
  • With a lower investment in terms of time and money, more data is published with QlikView for end-users in a dynamic, interactive and associative way rather than in static tables.
  • The HBO-raad aspires to total transparency, QlikView makes this possible.
Quantitative Benefit
  • Every day 12 million records are being reviewed and analyzed.
  • The association’s indicators portal is currently being used by some 40 users daily, with a peak at the start of the year of more than 100 users a day.

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