National Australia Bank Implements CyberArk PAM Across Multiple Operation Areas
Customer Company Size
Large Corporate
Region
- America
- Asia
- Europe
- Pacific
Country
- Australia
- New Zealand
- United Kingdom
- United States
Product
- CyberArk Privileged Access Manager Solution
- CyberArk Discover and Audit (DNA)
Tech Stack
- Privileged Access Management (PAM)
- Cloud Deployment
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Brand Awareness
Technology Category
- Cybersecurity & Privacy - Identity & Authentication Management
- Cybersecurity & Privacy - Security Compliance
- Cybersecurity & Privacy - Cloud Security
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
- Remote Control
- Remote Asset Management
Services
- System Integration
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
About The Customer
National Australia Bank (NAB) is a financial services organization providing a comprehensive range of banking and financial products and services. With operations in Australia, New Zealand, parts of Asia, the United Kingdom, and the United States, NAB is a long-time customer of CyberArk. The bank has prioritized privileged access management (PAM) within its Enterprise Security division to protect against growing external and internal threats to personal and proprietary information. NAB's commitment to security is evident in its phased approach to implementing PAM across multiple operational areas, ensuring the protection of sensitive data and compliance with regulatory standards.
The Challenge
Changing customer expectations, greater digital use, and the evolving cyber threat landscape are challenging financial institutions to balance innovation with effective security practices. Privileged access management (PAM) is critical to enable flexible yet controlled access to critical systems holding sensitive customer PII and other valuable information. As financial systems grow in size and complexity, privilege is everywhere, making strong PAM essential for banks to move with agility without jeopardizing their brand or regulatory compliance.
The Solution
NAB’s PAM team, led by manager Joel Harris, uses CyberArk to protect privileged access and develop the organization’s enterprise-wide PAM program across people, process, and technology domains. The team is taking a phased approach, starting with managing and securing the privileged accounts that pose the most risk. This involves migrating all privileged credentials associated with critical infrastructure and high-priority business applications into CyberArk. The CyberArk Privileged Access Manager Solution helps enforce least privilege principles by centrally vaulting and rotating credentials in an encrypted repository, isolating credentials and sessions, and recording and storing privileged sessions. This approach allows the team to lock down powerful privileged accounts and access, defending against both internal and advanced persistent threats.
Operational Impact
Quantitative Benefit
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