MX Uses Domo to Empower It’s Employees as It Transforms the Future of Money
Company Size
200-1,000
Region
- America
Country
- United States
Product
- Domo
Tech Stack
- Data Analytics
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Employee Satisfaction
- Productivity Improvements
- Revenue Growth
Technology Category
- Analytics & Modeling - Predictive Analytics
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Finance & Insurance
Applicable Functions
- Human Resources
- Sales & Marketing
Use Cases
- Predictive Quality Analytics
- Predictive Replenishment
Services
- Data Science Services
About The Customer
MX is a high-tech company that helps banks, credit unions, and fintechs grow their business and power their solutions by providing the connectivity, data, and personalization required to power modern financial experiences. By helping clients connect to and leverage customer data, MX is able to help organizations deliver data-driven experiences, and identify additional opportunities for growth. The company has 700 employees and has nearly doubled its headcount within the last two years, with more than 50% of employees having less than a year of tenure.
The Challenge
MX, a company that helps banks, credit unions, and fintechs grow their business and power their solutions by providing the connectivity, data, and personalization required to power modern financial experiences, was facing a challenge. The company had nearly doubled its headcount within the last two years, with more than 50% of employees having less than a year of tenure. This rapid growth and high turnover rate meant that the people experience organization needed to do everything it could to engage employees. Additionally, the company needed to ensure that the work marketing does at the top level is reflected in the company’s bottom line.
The Solution
MX uses Domo throughout the organization to track KPIs, goals and performance. Nearly every MX employee has access to the departmental and organizational data they need to operate. In order to maximize the experience, MX assigned a Domo administrator to each department; this person is not only a Domo expert but an expert in the exact needs of their line of business, giving them the insight required to tailor solutions to match the needs of their colleagues. MX’s people experience organization uses Domo to leverage data in new ways to improve employee retention. HR uses Domo to share the information that employees and leaders need to develop and grow their careers. This helps the company look beyond role-based technical skills to also consider critical cultural and value behavior skills so they can nurture and grow the entire employee.
Operational Impact
Quantitative Benefit
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