CMiC > Case Studies > MW Services' Digital Transformation and Operational Excellence with CMiC’s Construction-Specific ERP

MW Services' Digital Transformation and Operational Excellence with CMiC’s Construction-Specific ERP

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Technology Category
  • Cybersecurity & Privacy - Security Compliance
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Buildings
  • Finance & Insurance
Applicable Functions
  • Procurement
  • Quality Assurance
Use Cases
  • Cybersecurity
  • Inventory Management
Services
  • System Integration
  • Training
About The Customer
MW Services Inc. is a minority and woman-owned small engineering and construction business based in Temecula, California. For over 20 years, the company has specialized in mission critical, multi-year Indefinite Delivery/Indefinite Quantity (IDIQ), Job Order Contracting (JOC) and Simplified Acquisition of Base Engineer Requirements (SABER) contracts for the federal government. The company has built a strong reputation for the effective delivery of projects that range from simple renovations to highly technical, classified buildings. At any given time, the company has multiple projects ongoing across the country.
The Challenge
MW Services Inc., a California-based engineering and construction business, was facing challenges due to its reliance on legacy systems and lack of integration. As the company grew, taking on more and larger contracts, the existing tools and processes were unable to keep up. The accounting system was outdated and there was no formal solution for project management, leading to disconnects, double data entry, and storage issues. The company needed a project management solution that could be interactive, multi-level, and include financial accounting for all its jobsites in multiple states. The transition to a new enterprise solution required careful planning due to the company's highly distributed business model. The company also faced challenges in getting buy-in from corporate and jobsite offices for the new system.
The Solution
MW Services began evaluating top ERP cloud-based solutions in 2019 and initiated the transition with an implementation deadline of July 1, 2020. The company chose CMiC’s construction-specific ERP for its digital transformation. The cloud-based solution provided real-time information, improving data visibility and joint venture account management. It also improved opportunity management by tracking costs associated with bidding on jobs, which was previously managed in a spreadsheet. The transition to CMiC also benefited MW Services in its work with the Naval Facilities Engineering Command, as the command's Electronic Construction and Facility Support Contract Management System (eCMS) is built around CMiC. Looking forward, the company plans to implement additional CMiC process workflows such as document control, drawing management, change management, and forecasting. The company also plans to deploy CMiC’s timekeeping module in 2022 and streamline work in progress (WIP) reporting.
Operational Impact
  • The transition to CMiC’s construction-specific ERP has brought about significant operational improvements for MW Services. The real-time data visibility has enabled immediate response to any questions or issues, improving efficiency and decision-making. The improved joint venture account management has simplified the process of managing reimbursables, payroll, and billing. The improved opportunity management has provided valuable feedback to support strategic business decisions. The streamlined training for the Naval Facilities Engineering Command's eCMS has made the process fast and easy. Looking forward, the company expects further operational improvements from the implementation of additional CMiC process workflows and the deployment of CMiC’s timekeeping module.
Quantitative Benefit
  • Real-time data visibility, eliminating the need to wait for system updates every evening.
  • Improved joint venture account management, eliminating the need to create a new company for each joint venture.
  • Improved opportunity management, providing detailed cost tracking for bidding on jobs.

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