Case Studies > Motech uses Control Center to automate connectivity, alerts and diagnostics for connected mobile devices

Motech uses Control Center to automate connectivity, alerts and diagnostics for connected mobile devices

Customer Company Size
Large Corporate
Region
  • Europe
  • America
Country
  • Ireland
  • United States
Product
  • CareClip
  • Moocall
  • Control Center
Tech Stack
  • IoT-enabled mobile birth monitoring sensors
  • APIs
  • message broker
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
  • Revenue Growth
Technology Category
  • Functional Applications - Remote Monitoring & Control Systems
  • Analytics & Modeling - Predictive Analytics
  • Networks & Connectivity - Cellular
Applicable Industries
  • Agriculture
  • Healthcare & Hospitals
Applicable Functions
  • Field Services
  • Quality Assurance
Use Cases
  • Remote Patient Monitoring
  • Fleet Management
  • Predictive Maintenance
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
Motech Electronic Devices is a company that leverages the power of the Internet of Things (IoT) to provide innovative solutions in the telecare and telehealth sectors. The company focuses on ensuring the wellbeing, safety, and access to quality care for seniors through remote care technologies. Motech's product line includes the CareClip, a wearable device that offers monitoring, tracking, and communication services for active seniors. Additionally, Motech has expanded its innovations to the agribusiness sector with the Moocall service, which uses IoT-enabled mobile birth monitoring sensors to assist farmers in managing cattle birthing activities. The company prides itself on being service-oriented and outcome-based, continuously evolving its service line and go-to-market strategy within the rapidly changing IoT landscape.
The Challenge
As populations age and the cost of healthcare rises, the use of telecare and telehealth is increasing. These forms of remote care promise to make independent living more feasible for seniors, ensuring their wellbeing, safety, and access to quality care in emergency situations. Motech Electronic Devices is expanding on this promise with the power of the Internet of Things (IoT). Previously, telecare was only delivered at home, using analog-based technologies. So, if a person fell outside of their home, the service was not available. Motech addressed that problem with CareClip, a discrete, wearable, mobile device, supported by monitoring, tracking and communication services, that gives active seniors the assurance of constant access to care and emergency services wherever they go.
The Solution
Motech uses the Control Center to provide reliable uptime and 24/7 device monitoring for its CareClip product. The Control Center offers APIs that ensure 100 percent accuracy of information on the monitoring center’s dashboard, which is critical for mobile telecare services. Motech has been using Cisco Jasper Control Center from day one, ensuring that they do not compromise on service quality. The Moocall solution, another innovation by Motech, is based on a series of sensors that deliver data to the back-end platform. This data sits on Control Center, and managed connectivity is used to send messages through a message broker to a farmer’s smartphone. Motech provides the device itself, as well as a monthly subscription-based service, ensuring that farmers do not have to worry about anything as it is all taken care of by Moocall.
Operational Impact
  • Motech’s business model was built on the Internet of Things from the start, and the company continuously strives to evolve its service line and go-to-market strategy within the rapidly changing IoT landscape.
  • In addition to supporting channel partners with Motech products, they also provide algorithms and smart platform capabilities that allow their partners to integrate additional devices.
  • Mobile telecare products white-labeled by Motech are currently being offered as part of a complete solution in partnership with mobile operators in Ireland, the Caribbean, and Central America.
  • The company also plans to expand its business to North America.
  • Motech places critical value on Cisco Jasper’s relationships with mobile operators worldwide, which has accelerated their go-to-market strategy.
Quantitative Benefit
  • The use of Moocall has increased the number of live births on farms.
  • Motech's telecare solutions have expanded to multiple regions including Ireland, the Caribbean, and Central America.
  • The company plans to expand its business to North America, leveraging Cisco Jasper’s global platform.

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