Mar-Kov Computer Systems > Case Studies > Moo Thru Ice Cream: Achieving FSMA Compliance with Mar-Kov ERP Software

Moo Thru Ice Cream: Achieving FSMA Compliance with Mar-Kov ERP Software

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Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Functional Applications - Inventory Management Systems
Applicable Industries
  • Glass
  • Retail
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • In-process Traceability
  • Supply Chain Visibility
Services
  • Testing & Certification
  • Training
About The Customer
Moo Thru is a hand-crafted ice cream manufacturer that was established in 2010 by farmer Ken Smith. The company was created with the aim of helping friends and neighbors appreciate the families, cattle, and farms that were the source of the milk and ice creams they loved. Moo Thru is a family-run business, with Ken's wife Pam, son Ben, and daughter Taylor all involved in the operations. The company is known for its commitment to quality and transparency, and it has been expanding its operations, including a move to a new 2,200 sq. ft. plant in 2020.
The Challenge
Moo Thru, a hand-crafted ice cream manufacturer, was faced with the challenge of becoming compliant with the Food Safety Modernization Act (FSMA) in 2018. The U.S. Food and Drug Administration required Moo Thru to replace their traditional pen and paper records with a more sophisticated system that could provide instant access to detailed, real-time production and shipment data. The FSMA covers everything from preventive controls and standards to the traceability required for FDA-mandated and voluntary recalls. Moo Thru needed a solution that could provide accurate information for effective recalls and prevent potential disasters like the 2015 listeria outbreak at Blue Bell Creameries. As Moo Thru expanded its operations, the need for accurate and real-time data tracking became even more critical.
The Solution
Moo Thru chose Mar-Kov’s Vittles traceability and material requirement planning software after reviewing over 100 different software packages. The software provided automated, electronic batch records, bar-coded inventory, and recipes, putting accurate, real-time data at the employees’ fingertips. It also supported automated testing of batch record/data, cross-referencing, and retrieval of receiving, production, and shipping records. The software's integration with QuickBooks was set to save Moo Thru up to 2.5 hours per billing cycle by automating billing. The software was scalable, cloud- and subscription-based, making it a cost-effective solution for Moo Thru. The implementation, training, and support provided by Mar-Kov exceeded Moo Thru’s expectations, with employees learning how to use the software in just a few hours.
Operational Impact
  • The implementation of Mar-Kov’s Vittles software has brought about significant operational improvements for Moo Thru. The software has not only ensured FSMA compliance but also provided the company with the transparency and traceability it needs in the event of a recall. The software's automated features have streamlined various processes, from batch record testing to billing, freeing up valuable time for the team to focus on other value-added tasks. The software's user-friendly and intuitive design has made it easy for the team to adapt to the new system, despite English being their second language. The data and reports available through the software have also helped Moo Thru control costs and manage margins, supporting its expansion and growth.
Quantitative Benefit
  • Mock recall in 2 minutes
  • Automated billing saves up to 2.5 hours per billing cycle
  • Automated, electronic batch records, bar-coded inventory and recipes provide real-time data

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