Twilio > Case Studies > MongoDB Enhances User Data Privacy with Twilio Integration

MongoDB Enhances User Data Privacy with Twilio Integration

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Technology Category
  • Cybersecurity & Privacy - Identity & Authentication Management
  • Infrastructure as a Service (IaaS) - Backup & Recovery
Applicable Industries
  • Cement
  • National Security & Defense
Use Cases
  • Behavior & Emotion Tracking
  • Voice Biometrics
Services
  • Data Science Services
  • System Integration
About The Customer
MongoDB, founded in 2007 and headquartered in New York, NY, is reinventing data management and powering big data as the leading NoSQL database provider. With an open-source product, MongoDB enables new types of applications, better customer experience, faster time to market, and lower costs for its customers. It has a thriving global community with more than 600 customers, including many of the world's largest organizations. In 2010, MongoDB initiated free monitoring of customers' database instances as part of the MongoDB Management Service (MMS). Over 20,000 MMS customers use a self-service web site to set up monitoring and alert triggers related to host operation, database operation, and database usage.
The Challenge
MongoDB, a leading NoSQL database provider, was faced with the challenge of integrating two-factor authentication into its Java-based web application. The company wanted to extend its database monitoring service to include backup and restore capabilities, which required a secure, two-factor authentication solution to authorize the handling of user data. The company needed a solution that was easy to implement, easy to integrate, and reliable for their Java-based application. The challenge was to ensure that only authorized users would be allowed to perform operations that could result in loss or exposure of mission-critical data.
The Solution
MongoDB chose to implement a two-factor authentication solution using Twilio's SMS API to increase security. When a critical operation is requested, an SMS message with a numeric code is sent to the user's cell phone; the user just needs to enter that same number in the web page in order to get authenticated. MongoDB developers were able to include two-factor authentication functionality in just a week, facilitating the launch in April, 2013. According to Vladimir Mukhin, Principal Software Engineer at MongoDB, 'Building out the entire SMS infrastructure ourselves would have just been impossible. It's nice that there's a platform available that's so well documented that you can grab off the shelf. It just really took a huge weight of technology off of our shoulders'.
Operational Impact
  • The integration of Twilio's SMS API for two-factor authentication into MongoDB's database monitoring service has been successful. The solution has been working seamlessly, with MongoDB customers using the backup service day in and day out without human intervention. The feedback from customers has been extremely positive, with Meghan Gill, Director of Cloud Marketing at MongoDB, commenting 'No news is good news.' The integration has not only enhanced the security of MongoDB's service but also increased user data privacy, ensuring that only authorized users can perform operations that could result in loss or exposure of mission-critical data.
Quantitative Benefit
  • 15M MongoDB downloads
  • 1K+ Technology and service partners
  • 1 Week to launch Twilio Two-Factor Authentication

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