Modernising Access Control
Company Size
1,000+
Region
- America
- Europe
Country
- Spain
- United States
Product
- Hazelcast IMDG
- Hazelcast Enterprise
Tech Stack
- In-Memory Data Grid (IMDG)
- TLS Encryption
- X509 Certificates
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Database Management & Storage
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- Finance & Insurance
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Quality Assurance
Services
- Cybersecurity Services
- System Integration
About The Customer
The case study involves multiple customers from different sectors. One of the customers is a global top ten retail bank that uses Hazelcast IMDG to store trusted device tokens for customer banking transactions across its multi-channel estate. Another customer is a major retail bank in Spain that uses Hazelcast IMDG to store session authentication tokens, allowing seamless transitions between multiple customer devices. Additionally, a leading managed care consortium in the United States uses Hazelcast IMDG to provide security over medical data, flagging sensitive documents for potential HIPAA violations. These customers represent large organizations with complex security needs, requiring high availability, scalability, and robust security features to manage access control and ensure compliance with industry regulations.
The Challenge
The ability to quickly and cost-effectively deliver secure and trusted systems is vital for modern businesses. B2C and B2B systems demand reliable and secure communications, with security being a critical feature for managing access for customers, partners, operators, and administrators. These systems must handle security checks for millions of transactions per second without impacting SLAs. The challenge is further compounded by the need for coherent security across multiple channels, including mobile, tablet, desktop, and customer service systems. Failure to modernize access control can lead to costly integration issues and potential security breaches, damaging a company's reputation and leading to serious trouble with data protection agencies. Multi-factor authentication using trusted devices, such as codes sent to customers' mobile phones, is now a standard requirement. This involves fault-tolerant messaging and reliable data expiration, which can be expensive and complex to implement across various systems. The days of simple username and password authentication are over, and IT departments must deliver coherent security across multiple computer systems.
The Solution
Hazelcast IMDG provides the fundamental infrastructure required to bind various security concerns into one place. It offers microsecond latency for querying security information, easy scalability, and high availability. Hazelcast IMDG ensures that security tokens and authentication information are available at microsecond speeds and can be easily integrated into existing security systems and flows. The security data is highly available and secure from tampering. Hazelcast Enterprise, a hardened version of Hazelcast, comes with a security suite that provides industry-leading security features, including end-to-end TLS encryption and mutual authentication with X509 certificates. This makes it ideal for access control infrastructure. Hazelcast's in-memory data storage is highly optimized, allowing data retrieval in microseconds while handling hundreds of thousands of requests per second on commodity hardware. It also provides TTL (Time to Live) at an entry and data structure level, with events tied to listeners for notification. Scaling a solution built on Hazelcast is straightforward, requiring only the start of an extra process, with Hazelcast handling data and task distribution while the system is still running.
Operational Impact
Quantitative Benefit
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