Radware > Case Studies > Mobile Encryption Provider Turns to Radware to Secure Customer’s Privacy

Mobile Encryption Provider Turns to Radware to Secure Customer’s Privacy

Company Size

11-200

Region

America

Country

Canada

Product

Radware’s Cloud Security Services
Radware’s DefensePro DDoS mitigation device

Tech Stack

Cloud Security
DDoS mitigation

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Customer Satisfaction
Productivity Improvements

Technology Category

Cybersecurity & Privacy - Cloud Security

Applicable Industries

Telecommunications

Applicable Functions

Business Operation

Use Cases

Cybersecurity

Services

Cloud Planning, Design & Implementation Services
Cybersecurity Services

About The Customer

Myntex is a leading provider of trusted encryption solutions for mobile devices, including BlackBerry and Android. The company is based in Calgary, Alberta, Canada. Myntex takes great care to ensure its customers’ privacy and security across its suite of encrypted mobile communication devices. The company was in need of a reliable DDoS security provider that could provide mitigation support 24/7 and 365 days a year, after experiencing severe service interruptions due to a series of massive multi-vector DDoS attacks.

The Challenge

Myntex, a leading provider of trusted encryption solutions for mobile devices, was hit with a series of massive multi-vector DDoS attacks, resulting in severe service interruptions that negatively impacted its customers and the availability of their mobile devices. The company utilized standard security methods and protocols in conjunction with a DDoS solution from a provider that offered poor customer service and couldn’t prevent downtime. Attack campaigns could last a month and involved Advanced Persistent Denial of Service (APDoS) attacks, which included multi-vector burst DDoS attacks at massive sizes ranging from 40Gbps to 130Gbps. These attacks resulted in service disruptions for Myntex’s customers, causing communication downtime with their mobile devices.

The Solution

Myntex selected Radware’s Cloud Security Services to help it take back control of the situation. Operated by Radware’s Emergency Response Team, Radware’s Cloud Security Services provides enterprise-grade cloud protection services from multi-vector threats to prevent outages and minimize service-level degradation. Radware’s Cloud Security Service could accurately detect and mitigate attacks on Myntex within minutes, without inducing any service delays and without blocking any legitimate user traffic. In addition, real-time reporting and monitoring kept Myntex apprised of the situation. In the future, the company will explore the feasibility of a hybrid deployment by implementing Radware’s DefensePro DDoS mitigation device on-premise within Myntex’s data center.

Operational Impact

Radware’s Cloud Security Service could accurately detect and mitigate attacks on Myntex within minutes, without inducing any service delays and without blocking any legitimate user traffic.
Real-time reporting and monitoring kept Myntex apprised of the situation.
The company is considering a hybrid deployment by implementing Radware’s DefensePro DDoS mitigation device on-premise within Myntex’s data center.

Quantitative Benefit

The number of DDoS attacks and downtime has been dramatically reduced.
Numerous APDoS and DDoS attacks have been thwarted and mitigated since the service was activated, including two massive attacks of 130Gbps and 113Gbps.