Information Builders > Case Studies > Milwaukee County Sheriff’s Office Gets ARMED With Law Enforcement Analytics

Milwaukee County Sheriff’s Office Gets ARMED With Law Enforcement Analytics

Customer Company Size

Large Corporate

Region

America

Country

United States

Product

WebFOCUS Law Enforcement Analytics (LEA)
iWay Data Migrator
iWay Service Manager
WebFOCUS Magnify

Tech Stack

Data Integration
Data Analytics
Real-time Data Processing

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Cost Savings

Technology Category

Analytics & Modeling - Real Time Analytics
Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Security & Public Safety

Applicable Functions

Business Operation

Use Cases

Real-Time Location System (RTLS)
Predictive Maintenance
Predictive Quality Analytics

Services

Data Science Services
System Integration

About The Customer

The Milwaukee County Sheriff’s Office (MCSO) is a law enforcement agency in the United States. The MCSO is responsible for maintaining peace and enforcing laws in Milwaukee County. The office is involved in a wide range of activities, including crime fighting, traffic safety, budgeting and planning, resource allocation, and other important activities that span jurisdictions. The MCSO staff includes the sheriff, supervisors, commanders, lieutenants, and deputies, all of whom rely on real-time information to maximize the effectiveness of their crime-fighting activities.

The Challenge

The Milwaukee County Sheriff’s Office (MCSO) was facing the challenge of consolidating justice data to create a comprehensive view of crime fighting, traffic safety, budgeting and planning, resource allocation, and other important activities that span jurisdictions. The staff was spending more than 200 hours each month collecting and compiling data from a series of siloed systems to create CompStat reports and other vital communications. They needed an easier way to integrate justice data from several internal and external sources.

The Solution

The MCSO deployed Information Builders’ Law Enforcement Analytics (LEA) solution to empower the sheriff, supervisors, commanders, lieutenants, and deputies with current information and insights to enable better decision-making. The solution includes iWay integration technologies, which allow MCSO to easily combine dissimilar data and push and pull justice data between jurisdictions. With help from Information Builders’ Professional Services, MCSO built a new data sharing and analytics platform called ARMED (Analyze data, Review findings, Mobilize resources, Evaluate performance, and Document results). The department relies on ARMED to monitor traffic patterns and stay on top of important trends. Each MCSO division has its own dashboard to display metrics and reports relevant to its specific area. The Office also created an Emergency Management application, which pulls information from external sources, so they can proactively prepare for severe weather events.

Operational Impact

The system paid for itself in one year due to productivity increases.
Inmates are booked faster.
Traffic accidents have been reduced.
Special events and holiday celebrations are more peaceful and better planned.
The solution provides essential intel that spans jurisdictions, helping to close the intelligence gap.

Quantitative Benefit