Case Studies > MercuryGate Helps USCS Reduce Carrier Costs, Gain Efficiency; Fast, Easy-to-Use Technology Creates Opportunities, Adds Value

MercuryGate Helps USCS Reduce Carrier Costs, Gain Efficiency; Fast, Easy-to-Use Technology Creates Opportunities, Adds Value

Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • MercuryGate Mojo
  • USCS TMS
Tech Stack
  • Load Optimization
  • Transportation Management System (TMS)
  • Software-as-a-Service (SaaS)
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Functional Applications - Transportation Management Systems (TMS)
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Food & Beverage
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • Fleet Management
  • Inventory Management
  • Predictive Maintenance
  • Supply Chain Visibility
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
United States Cold Storage (USCS) is one of the largest providers of temperature-controlled warehousing, transportation, and logistics in North America. The company specializes in consolidating shipments, primarily frozen food items from multiple vendors, to create truckloads going to common destinations and consignees. Approximately half of its 34 warehouses serve as regional distribution centers for a nationwide multi-vendor consolidation (MVC) program, which is a fundamental element of USCS’s integrated operations and value proposition. USCS is committed to maintaining the integrity of its shipments, ensuring that temperature-sensitive products are handled with care to meet customer requirements and avoid costly fines.
The Challenge
USCS needed to reduce carrier expenses as a percentage of revenue and also reduce the number of trucks needed for daily operations. The company faced challenges in optimizing the consolidation and transportation of hundreds of temperature-sensitive shipments each day. With a need to improve load planning processes and provide total control and visibility, USCS sought a solution that could integrate seamlessly with their existing transportation management system (TMS).
The Solution
USCS selected Mojo, a load optimization tool from MercuryGate, to achieve its goals. By integrating Mojo with their existing TMS, USCS was able to automate its planning system. Shipment and rating data is transmitted to Mojo, which creates consolidated loads and sends data back to the TMS. USCS users maintain control by reviewing the plan output and making necessary modifications. Mojo helps consolidate less-than-truckload (LTL) freight into high cube shipments at cost-effective rates and coordinates order movement through well-defined sailing schedules. The platform optimizes and re-optimizes between 400 and 500 orders at a time in less than one minute, providing fast and efficient load planning. Mojo's adaptability allows users to customize the interface and export data for further analysis, improving overall performance and preventing service issues.
Operational Impact
  • USCS has realized significant time and cost savings by optimizing the consolidation and transportation of hundreds of temperature-sensitive shipments each day.
  • Mojo provides valuable information to support the bid procurement process, comparing motor carrier rates to determine the best carriers for each lane.
  • USCS saves time by using Mojo and having an automated planning process, making users more efficient.
  • Mojo ensures that certain shipment types are not co-loaded during consolidation, maintaining the integrity of temperature-sensitive shipments and avoiding costly fines.
  • The tool gives USCS new ideas about their business and allows them to think differently, creating additional value and opportunities.
Quantitative Benefit
  • USCS delivers more than 50,000 loads a year through its MVC program.
  • Mojo optimizes and re-optimizes between 400 and 500 orders at a time in less than one minute.
  • USCS has six active users of Mojo, benefiting from the SaaS model without individual user license fees.

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