Information Builders > Case Studies > MasterCard Standardizes on WebFOCUS for Enterprise Reporting

MasterCard Standardizes on WebFOCUS for Enterprise Reporting

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Company Size
1,000+
Country
  • United States
Product
  • WebFOCUS
  • Active Technologies
  • ReportCaster
Tech Stack
  • Business Intelligence
  • Data Warehousing
  • Data Analytics
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
Use Cases
  • Real-Time Location System (RTLS)
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
MasterCard is a global payments and technology company. It operates the world’s fastest payment processing network, connecting consumers, financial institutions, merchants, governments, and businesses in more than 210 countries and territories. MasterCard’s products and solutions make everyday commerce activities – such as shopping, traveling, running a business, and managing finances – easier, more secure, and more efficient for everyone. Since selecting Information Builders’ WebFOCUS business intelligence (BI) platform as its corporate standard for enterprise BI, MasterCard has devised an enterprise reporting strategy that streamlines reporting activities for both employees and customers.
The Challenge
MasterCard’s previous reporting tools required a detailed understanding of data, and a restrictive licensing policy that limited their extensibility to multiple business domains. The company needed to develop targeted reporting solutions for many parts of the business, enabling an unlimited set of BI assets to be delivered to employees and customers. The challenge also involved the nature of the reports that people requested. Information Builders developed a proof-of-concept (POC) to validate how its BI tools could fulfill these requirements. MasterCard especially liked WebFOCUS Active Technology, which permits people to manipulate the significant amount of data that is distributed with each report.
The Solution
MasterCard selected Information Builders’ WebFOCUS business intelligence (BI) platform as its corporate standard for enterprise BI. This secure and scalable reporting architecture encourages new avenues of inquiry using protected data sets – increasing reporting flexibility, reducing administrative costs, and enforcing data integrity. Information Builders’ Professional Services helped MasterCard design a reporting architecture that distributes the reporting load across servers, with automatic load-balancing and failover processes. Administrators can easily scale-out each tier by using the WebFOCUS Cluster Load Management software, Autonomic Server, and Workload Distribution Facility, which intelligently routes requests to servers with the most available capacity. WebFOCUS queries are dynamically partitioned, with complex number-crunching and aggregation operations optimized across the back-end database and reporting servers, not the web server or desktop.
Operational Impact
  • MasterCard has 12 WebFOCUS reporting solutions in production and this number is expected to increase by year-end.
  • Each reporting solution is launched from the MasterCard analytics portal, which grants access to specific reports based on each employee’s role and credentials.
  • The portal includes scheduling functions through WebFOCUS ReportCaster, making it easy for people to obtain regular updates on a periodic basis, or to schedule resource-intensive reports during off hours.
  • MasterCard is shutting down third-party reporting environments and standardizing on WebFOCUS for the majority of its future reporting needs.
Quantitative Benefit
  • MasterCard has reduced the number of reports by half.
  • Once MasterCard has completed the current report-development effort, WebFOCUS will be available to all MasterCard employees and customers.

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