Company Size
1,000+
Country
- Worldwide
Product
- NETSCOUT nGenius Visibility as a Service
- vSTREAM
- InfiniStreamNG appliances
- nGeniusPULSE nPoint 3000
Tech Stack
- Microsoft Azure
- Hybrid Cloud Network
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Functions
- Discrete Manufacturing
- Maintenance
Use Cases
- Manufacturing System Automation
- Predictive Maintenance
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
The customer is a large division of a multi-billion-dollar manufacturing company that supplies critical components to enterprise and government customers worldwide. With over 40,000 employees, the company provides design, manufacturing, and services delivery. The company has offices and manufacturing facilities around the world and heavily depends on its networked applications and services to meet business objectives and maintain communications with employees, partners, and customers. The company's executives, including IT leaders, drive excellence and empowerment throughout the organization. The CTO office recognized that data center transformation was imperative to support business initiatives. As part of the transformation, they wanted a proactive user-centric application assurance solution that would ensure optimal performance from their critical applications and IT environment and be able to resolve problems quickly.
The Challenge
The division of a multi-billion-dollar manufacturing company was facing multiple concerns that needed to be addressed for achieving data center transformation. The immediate concern was ongoing issues with a mission-critical manufacturing application used for planning and scheduling materials, resources, and manufacture of their final products. Any delay or downtime with the application could result in delays or missed deliveries impacting revenue and reputation. However, they lacked the visibility necessary to proactively identify degradations in performance and quickly pinpoint the source of the issue. The company was also experiencing continual degraded performance of communications applications hosted in the Microsoft Azure cloud impacting customers and employees based in 200 regional offices. The data center transformation this manufacturer had undergone over the recent years created a void in their visibility into performance across their hybrid cloud network.
The Solution
The company chose to update and expand the NETSCOUT solution for proactive monitoring to solve their immediate problems and their digital transformation initiatives. For their data center transformation project, they selected the InfiniStream NG using the COTS-based models to cost-effectively deploy highly scalable instrumentation that matched storage and performance to the high volume, high-speed network they were implementing today. Adding vSTREAMs gave them a collaboration tool in hybrid cloud configurations and allowed them to monitor the communications and instant messaging apps in Microsoft Azure and be prepared to monitor future cloud-based applications. For their critical remote regional offices, the division deployed nGeniusPULSE to monitor network and application availability and performance over ethernet and Wi-Fi connections. They also selected the nGenius Visibility as a Service (nVaaS) solution that leverages the nGeniusONE platform and a team of experts to provide the end-to-end proactive visibility they needed to accomplish their goals.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Remote Monitoring & Predictive Maintenance App for a Solar Energy System
The maintenance & tracking of various modules was an overhead for the customer due to the huge labor costs involved. Being an advanced solar solutions provider, they wanted to ensure early detection of issues and provide the best-in-class customer experience. Hence they wanted to automate the whole process.
Case Study
Predictive Maintenance for Industrial Chillers
For global leaders in the industrial chiller manufacturing, reliability of the entire production process is of the utmost importance. Chillers are refrigeration systems that produce ice water to provide cooling for a process or industrial application. One of those leaders sought a way to respond to asset performance issues, even before they occur. The intelligence to guarantee maximum reliability of cooling devices is embedded (pre-alarming). A pre-alarming phase means that the cooling device still works, but symptoms may appear, telling manufacturers that a failure is likely to occur in the near future. Chillers who are not internet connected at that moment, provide little insight in this pre-alarming phase.
Case Study
Plastic Spoons Case study: Injection Moulding
In order to meet customer expectations by supplying a wide variety of packaging units, from 36 to 1000 spoons per package, a new production and packaging line needed to be built. DeSter wanted to achieve higher production capacity, lower cycle time and a high degree of operator friendliness with this new production line.
Case Study
Robot Saves Money and Time for US Custom Molding Company
Injection Technology (Itech) is a custom molder for a variety of clients that require precision plastic parts for such products as electric meter covers, dental appliance cases and spools. With 95 employees operating 23 molding machines in a 30,000 square foot plant, Itech wanted to reduce man hours and increase efficiency.
Case Study
Aircraft Predictive Maintenance and Workflow Optimization
First, aircraft manufacturer have trouble monitoring the health of aircraft systems with health prognostics and deliver predictive maintenance insights. Second, aircraft manufacturer wants a solution that can provide an in-context advisory and align job assignments to match technician experience and expertise.
Case Study
Integral Plant Maintenance
Mercedes-Benz and his partner GAZ chose Siemens to be its maintenance partner at a new engine plant in Yaroslavl, Russia. The new plant offers a capacity to manufacture diesel engines for the Russian market, for locally produced Sprinter Classic. In addition to engines for the local market, the Yaroslavl plant will also produce spare parts. Mercedes-Benz Russia and his partner needed a service partner in order to ensure the operation of these lines in a maintenance partnership arrangement. The challenges included coordinating the entire maintenance management operation, in particular inspections, corrective and predictive maintenance activities, and the optimizing spare parts management. Siemens developed a customized maintenance solution that includes all electronic and mechanical maintenance activities (Integral Plant Maintenance).