MAF Carrefour Hypermarkets Uses QlikView for Executive Dashboards and Data Discovery
Company Size
1,000+
Region
- Asia
- Middle East
Country
- Egypt
- Jordan
- Kuwait
- Oman
- Pakistan
- Qatar
- Saudi Arabia
- United Arab Emirates
Product
- QlikView
Tech Stack
- Business Intelligence
- Data Analysis
- Data Visualization
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Productivity Improvements
Technology Category
- Analytics & Modeling - Data-as-a-Service
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Retail
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Inventory Management
- Predictive Quality Analytics
- Real-Time Location System (RTLS)
Services
- Data Science Services
- Software Design & Engineering Services
About The Customer
MAF Carrefour Hypermarkets is a Dubai-based joint venture between Carrefour SA, the world’s second-largest retailer, and the highly diversified Majid Al Futtaim Group of the UAE. Its franchise covers 90+ stores in the Middle East region. There are outlets in the Gulf states, Egypt, Jordan and Pakistan. The company is a rapidly expanding retail industry player in the Middle East region. The joint venture with Carrefour, the world’s second-largest retailer, now operates 90+ stores comprising hypermarkets and supermarkets. These stores are located in the Gulf states of UAE, Bahrain, Kuwait, Qatar, the Sultanate of Oman, and the Kingdom of Saudi Arabia, plus Egypt, Jordan, Pakistan.
The Challenge
MAF Carrefour Hypermarkets, a rapidly expanding retail industry player in the Middle East region, faced challenges in gaining rapid access to massive amounts of data and reducing time for analysis and reporting. The senior executives needed meaningful answers at their fingertips as operational decision making is key to driving performance in highly competitive and growing markets. The challenge was not only to deliver a tool that can fill the gap of a managerial dashboard but also provide an in-depth view into the data below as and when needed. With existing business intelligence (BI) reporting tools, managers were able to get reports and analysis. However, they were unable to gain insights into growing volumes of ‘big data’ and have a bird’s eye view over the full operations.
The Solution
MAF Carrefour Hypermarkets deployed QlikView applications for store operations, finance, and sourcing to more than 150 of its management staff. The first QlikView application was ready in February 2012 for rollout. With QlikView, store managers can view sales and operations related KPIs and benchmark with other stores and year-on-year performance. The advantage is ease of benchmarking with similar stores and drill down to a very low level. The company is looking forward to having their meetings and action plans using the collaboration features. MAF Carrefour has already rolled out three QlikView applications for store operations, finance, and sourcing. It plans to take it further into the executive management domain, followed by loyalty card analysis.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Improving Production Line Efficiency with Ethernet Micro RTU Controller
Moxa was asked to provide a connectivity solution for one of the world's leading cosmetics companies. This multinational corporation, with retail presence in 130 countries, 23 global braches, and over 66,000 employees, sought to improve the efficiency of their production process by migrating from manual monitoring to an automatic productivity monitoring system. The production line was being monitored by ABB Real-TPI, a factory information system that offers data collection and analysis to improve plant efficiency. Due to software limitations, the customer needed an OPC server and a corresponding I/O solution to collect data from additional sensor devices for the Real-TPI system. The goal is to enable the factory information system to more thoroughly collect data from every corner of the production line. This will improve its ability to measure Overall Equipment Effectiveness (OEE) and translate into increased production efficiencies. System Requirements • Instant status updates while still consuming minimal bandwidth to relieve strain on limited factory networks • Interoperable with ABB Real-TPI • Small form factor appropriate for deployment where space is scarce • Remote software management and configuration to simplify operations
Case Study
How Sirqul’s IoT Platform is Crafting Carrefour’s New In-Store Experiences
Carrefour Taiwan’s goal is to be completely digital by end of 2018. Out-dated manual methods for analysis and assumptions limited Carrefour’s ability to change the customer experience and were void of real-time decision-making capabilities. Rather than relying solely on sales data, assumptions, and disparate systems, Carrefour Taiwan’s CEO led an initiative to find a connected IoT solution that could give the team the ability to make real-time changes and more informed decisions. Prior to implementing, Carrefour struggled to address their conversion rates and did not have the proper insights into the customer decision-making process nor how to make an immediate impact without losing customer confidence.
Case Study
Digital Retail Security Solutions
Sennco wanted to help its retail customers increase sales and profits by developing an innovative alarm system as opposed to conventional connected alarms that are permanently tethered to display products. These traditional security systems were cumbersome and intrusive to the customer shopping experience. Additionally, they provided no useful data or analytics.
Case Study
Ensures Cold Milk in Your Supermarket
As of 2014, AK-Centralen has over 1,500 Danish supermarkets equipped, and utilizes 16 operators, and is open 24 hours a day, 365 days a year. AK-Centralen needed the ability to monitor the cooling alarms from around the country, 24 hours a day, 365 days a year. Each and every time the door to a milk cooler or a freezer does not close properly, an alarm goes off on a computer screen in a control building in southwestern Odense. This type of alarm will go off approximately 140,000 times per year, equating to roughly 400 alarms in a 24-hour period. Should an alarm go off, then there is only a limited amount of time to act before dairy products or frozen pizza must be disposed of, and this type of waste can quickly start to cost a supermarket a great deal of money.
Case Study
Supermarket Energy Savings
The client had previously deployed a one-meter-per-store monitoring program. Given the manner in which energy consumption changes with external temperature, hour of the day, day of week and month of year, a single meter solution lacked the ability to detect the difference between a true problem and a changing store environment. Most importantly, a single meter solution could never identify root cause of energy consumption changes. This approach never reduced the number of truck-rolls or man-hours required to find and resolve issues.
