Madrona Specialty Foods Streamlines Processes and Increases Visibility with JustFood ERP
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- JustFood ERP
Tech Stack
- ERP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Food & Beverage
Applicable Functions
- Discrete Manufacturing
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Manufacturing System Automation
Services
- System Integration
About The Customer
Madrona Specialty Foods is a leading producer of artisanal crackers and cookies based out of Seattle, WA. Operating as La Panzanella Artisanal Foods Co., it was founded in 1989 as a small deli serving traditional Italian bread throughout Seattle. Today, Madrona’s operations have grown to support two production plants and a corporate headquarters. The company is still family-run and has managed to maintain its small-company values. Its commitment to its employees and to creating delicious, artisan-crafted products has been key to its success and its plans for future growth. Since 2017, Madrona has relied on JustFood ERP to streamline its operational processes and gain better insight into its sales, finance, and warehousing data.
The Challenge
Before choosing JustFood, Madrona was using separate accounting and manufacturing systems to run its business. These tools operated independently of each other and meant that the systems had to push and pull data to meet regulatory requirements. Some of the crucial food manufacturing functionality that Madrona required, like lot coding, had to be traced and reviewed from outside the software, resulting in a lack of end-to-end visibility. Another issue Madrona was experiencing was the lack of food-specific functionality in its existing systems. Processes like lot coding, expiration date management, and quality control were extremely manual or required pulling multiple reports from different systems. Realizing it could not maintain its growth on its current platforms, Madrona began searching for a single solution that included the food-specific functionality it required to manage its operations.
The Solution
After choosing JustFood primarily because of its capability to connect departments, data, and processes, the team at Madrona implemented the software in only six months. Madrona’s initial golive success stemmed from the team’s decision to focus on implementing JustFood’s finance, quality, warehouse, sales, and manufacturing features first. With the use of JustFood Plant, JustFood’s manufacturing execution system (MES), Madrona has improved its production scheduling and increased its consumption accuracy. The introduction of mobile handhelds on the production floor allows workers to see schedules in real time, record against the schedule, report on consumption, and ensure better input accuracy and efficiency. In terms of its warehousing processes, Madrona has utilized JustFood Floor, JustFood’s device-based warehouse management (WMS) feature, to receive inventory into its warehouse and directly into the system in real time, eliminating input errors and data inaccuracies.
Operational Impact
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