Lone Tree Link: An Enhanced On-Demand Solution for a Small but Fast-Growing City
Company Size
1-10
Region
- America
Country
- United States
Product
- Lone Tree Link
- Via
Tech Stack
- Routing and Matching Algorithm
- Proprietary Dispatch Tools
- Comprehensive Data Reporting Services
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Innovation Output
Technology Category
- Analytics & Modeling - Predictive Analytics
- Functional Applications - Fleet Management Systems (FMS)
- Networks & Connectivity - Network Management & Analysis Software
Applicable Industries
- Cities & Municipalities
- Transportation
Applicable Functions
- Business Operation
- Logistics & Transportation
Use Cases
- Fleet Management
- Public Transportation Management
- Remote Asset Management
Services
- Data Science Services
- System Integration
About The Customer
Lone Tree, CO is a fast-growing suburb of Denver with over 14,000 residents. The city is home to a diverse suburban population that includes long-time residents, first-generation Americans, and young families. It also hosts several major employers, including a regional office of Charles Schwab, SkyRidge and UCHealth Lone Tree medical centers, the University of Colorado-South Denver, and the Park Meadows and Heritage Hills shopping centers. The city launched the Lone Tree Link on-demand transit solution in 2016 to provide residents with convenient access to Denver’s regional transportation network and destinations within the city.
The Challenge
In 2016, the City of Lone Tree launched a pilot on-demand transit solution called Lone Tree Link to provide residents with convenient access to Denver’s regional transportation network and destinations within the City. By late 2018, the City sought to make service improvements, including increasing ridership and reducing cost per passenger, by seeking a new technology provider. The challenge was to enhance the existing service to better meet the needs of a diverse suburban population, which includes long-time residents, first-generation Americans, and young families. The City also needed to cater to several major employers, including a regional office of Charles Schwab, SkyRidge and UCHealth Lone Tree medical centers, the University of Colorado-South Denver, and the Park Meadows and Heritage Hills shopping centers.
The Solution
In late 2018, Lone Tree selected Via to replace its previous on-demand transit technology provider. Building on lessons learned from the pilot, Via partnered with Lone Tree to design a solution that provides a shared-ride alternative to private vehicle use and creates 'links' to regional transportation, including a light rail line to Denver. Via’s solution offers efficiency gains and an enhanced layer of service visibility with proprietary dispatch tools and comprehensive data reporting services that the City’s previous technology provider did not offer. The improved on-demand service is powered by Via’s best-in-class routing and matching algorithm, positioning the City as a regional innovator in public transit by leveraging ridehailing technology for the public good.
Operational Impact
Quantitative Benefit
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