Liverpool Community Health's Implementation of MicroStrategy Mobile for Real-Time Data Access
Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- MicroStrategy Mobile
- OPERA (Organizational Performance Electronic Reporting Application)
Tech Stack
- MicroStrategy
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Functional Applications - Remote Monitoring & Control Systems
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Remote Asset Management
- Remote Control
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Liverpool Community Health (LCH) is an NHS Trust that became operational on November 1, 2010. It serves the communities of Liverpool, Sefton, and Knowsley in the United Kingdom, reaching a population of approximately 750,000 people. LCH employs over 3,000 staff members, 80% of whom are practicing health professionals, including nurses, community matrons, health visitors, doctors, dentists, dieticians, podiatrists, physiotherapists, occupational therapists, and speech and language therapists. The organization focuses on providing healthcare services within the community, enabling people to remain as independent as possible without needing to visit a hospital. Many of these services are available 24/7, ensuring continuous care for the community.
The Challenge
Prior to implementing MicroStrategy, Liverpool Community Health (LCH) faced significant challenges in preparing for board meetings. The process involved manually analyzing data and preparing reports in Excel, which took several weeks. Consequently, the information presented to the board was often outdated by a month. Additionally, staff had to spend several days each month printing and delivering packages to board members, sometimes even requiring courier services for timely delivery. This manual process was not only time-consuming but also costly, leading to inefficiencies in operations and decision-making.
The Solution
LCH chose MicroStrategy Mobile to address their challenges. The implementation of MicroStrategy Mobile allowed the board to access near real-time information through the Organizational Performance Electronic Reporting Application (OPERA) on their iPads. This eliminated the need for manual data analysis and report preparation, significantly reducing the time and effort required for board meetings. The mobile solution also enabled board members to drill down into the data to find answers to specific questions, improving the efficiency of meetings and internal operations. Additionally, the success of OPERA has led LCH to consider developing mobile applications for the entire enterprise, aiming to improve the way staff work and enhance information governance. The mobile application also facilitates confidential patient feedback collection, providing instant analysis and acting as a diagnostic tool for staff.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Harnessing real-time data to give a holistic picture of patient health
Every day, vast quantities of data are collected about patients as they pass through health service organizations—from operational data such as treatment history and medications to physiological data captured by medical devices. The insights hidden within this treasure trove of data can be used to support more personalized treatments, more accurate diagnosis and more advanced preparative care. But since the information is generated faster than most organizations can consume it, unlocking the power of this big data can be a struggle. This type of predictive approach not only improves patient care—it also helps to reduce costs, because in the healthcare industry, prevention is almost always more cost-effective than treatment. However, collecting, analyzing and presenting these data-streams in a way that clinicians can easily understand can pose a significant technical challenge.
