LiveData Enables Custom Dashboards on Mobile Devices with the Help of Klipfolio
Product
- LiveData
- Klipfolio
Tech Stack
- Excel
- CRM systems
- Helpdesk software
- Analytic technologies
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions
- Business Operation
Use Cases
- Real-Time Location System (RTLS)
Services
- Software Design & Engineering Services
About The Customer
LiveData builds affordable, realtime, custom dashboards for mobile devices for a wide range of organizations. These dashboards are delivered within a week, and allow organizations to easily track their financial information and core business activities, such as daily customer churn and customer acquisition costs.
The Challenge
LiveData wanted to deliver custom dashboards for a wide range of businesses without developing its own software – a process that would be time-consuming and cost-prohibitive. Since the business would be working with many different types of organizations, it needed to find a solution that could easily integrate data that looks very different—and comes from very different sources.
The Solution
The company turned to Klipfolio to be a key strategic technology to enable these dashboards. With Klipfolio, LiveData can access information from Excel spreadsheets, various CRM systems, helpdesk software and analytic technologies.
Operational Impact
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