Lift truck fleet optimization becomes critical business tool
Company Size
1,000+
Region
- America
Country
- United States
Product
- iWAREHOUSE
- Raymond Lift Trucks
- iPORT
- iALERT
- iVERIFY
Tech Stack
- Real-time Data Analytics
- Fleet Management Software
- Remote Diagnostics
- Preventive Maintenance Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Fleet Management Systems (FMS)
Applicable Functions
- Maintenance
- Warehouse & Inventory Management
Use Cases
- Fleet Management
- Inventory Management
- Predictive Maintenance
Services
- Software Design & Engineering Services
- System Integration
- Training
About The Customer
Romark Logistics is a third-party logistics (3PL) company headquartered in Westfield, N.J. The company specializes in streamlining day-to-day operations such as cross-docking, inventory management, transportation, and warehousing. Romark operates a 522,000-square-foot warehouse in Hazle Township, Pa., where it manages a fleet of 53 Raymond lift trucks. The company is performance-driven and constantly seeks ways to improve its operations and productivity. Romark has been using Raymond lift trucks since 2003 and has a strong relationship with Raymond, collaborating on new solutions and providing feedback to enhance data reporting capabilities.
The Challenge
Third-party logistics (3PL) companies like Romark Logistics are increasingly relied upon for streamlining operations such as cross-docking, inventory management, transportation, and warehousing. To keep up with the growing demand and stay competitive, Romark Logistics needed to enhance its operations and productivity. The company faced the challenge of managing a large fleet of 53 Raymond lift trucks in its 522,000-square-foot warehouse in Hazle Township, Pa. During distribution peaks, Romark can load and unload as many as 170 tractor-trailers each day, making efficient fleet management crucial. Romark needed a solution that would allow facility managers to collect and analyze real-time data about their electric lift truck fleet, track maintenance issues, and encourage operator accountability.
The Solution
To address its challenges, Romark Logistics installed the iWAREHOUSE integrated fleet and warehouse optimization system. This system helps manage the fleet of 53 Raymond lift trucks by allowing facility managers to collect and analyze real-time data. The iWAREHOUSE system includes several innovative modules: iPORT, which gathers accurate data directly from the lift trucks; iALERT, which streamlines preventive and planned maintenance by notifying technicians of scheduled maintenance or impending issues; iVERIFY, which requires operators to log in and complete an OSHA-mandated daily checklist before starting the lift truck; and iIMPACT, which notifies managers of impacts or significant events while the truck is in motion. These modules enable Romark to make informed management decisions, track maintenance issues, and encourage operator accountability. The successful implementation of iWAREHOUSE has led to further collaboration between Romark and Raymond, resulting in new solutions like iBATTERY for data-driven battery management.
Operational Impact
Quantitative Benefit
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