LifeLock Counts on Redis Enterprise for Fraud Mitigation
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Redis Enterprise
- AWS ElastiCache
- Microsoft SQL Server
- Oracle
- MySQL
Tech Stack
- In-memory database
- Key-value store
- NoSQL
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Database Management & Storage
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
Use Cases
- Fraud Detection
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
LifeLock Inc., now part of Symantec Corporation, is an American identity theft protection company. The company offers an identity theft protection system, which is intended to detect fraudulent applications for various credit and noncredit related services. It protects consumers through monitoring identity-related events, such as new account openings and credit-related applications by delivering on-demand identity risk, identity authentication, and credit information about consumers. LifeLock uses Redis Enterprise’s tremendous data ingest and computing power to accomplish fraud detection, notification and triggering prevention in real-time.
The Challenge
LifeLock needed a database with key-value store functionality and high availability. For LifeLock’s identity protection, it’s imperative that client authentication be delivered in real-time. Fraud mitigation requires continuous processing and analysis of millions of transactions or user profiles. Most other databases they were considering were either designed for slower analytics or couldn’t deliver fast enough response times. Additionally, LifeLock has many database platforms running concurrently and continues to grow. Having to cover all these platforms is challenging and when looking for a solution other traditional or NoSQL databases required a great deal of complex application development to provide functionality. Here are some additional business challenges that led LifeLock to evaluate and ultimately select Redis Enterprise: Values Redis Enterprise’s ability to provide: High availability- persistence, auto-failover, cross-zone/multiregion/multi-datacenter in-memory replication Seamless scaling & clustering 24×7 support for mission critical Redis layer Stable, high performance
The Solution
LifeLock made the decision to use Redis Enterprise because of its straightforward implementation, which allowed them to implement Redis with great ease, and without losing range of functionality. This can all be done with the same number of heads, saving LifeLock on money. Caching was LifeLock’s initial usage case. Redis Enterprise’s effortless scalability and high performance allowed the DBS team to extend the solution to other aspects of their product. Other key features and functionalities of Redis Enterprise that are used include: Uses Redis Enterprise for the following: User session store Is using Redis Enterprise in the following solutions: Mobile applications Fraud detection
Operational Impact
Quantitative Benefit
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