Leveraging Integrations to Improve Supply Chain Operations
Region
- America
Country
- United States
Product
- Kuebix TMS
Tech Stack
- EDI 214 Tracking Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
- Chemicals
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Supply Chain Visibility
Services
- System Integration
About The Customer
Coatings & Adhesives (C&A) is a manufacturer of coatings, adhesives, and polymers for the printing and graphic arts industries. The company sells their products across the United States as well as internationally to distributors and end users. The company's product line has a documented history of performance, consistency, and economics coupled with a nationwide network of direct service personnel. For years, C&A used a third party logistics provider (3PL) to manage their freight operations. The prospect of change was daunting for the organization, but high freight expenses, limited carrier scope and poor service from their 3PL pushed C&A into considering other options.
The Challenge
Coatings & Adhesives (C&A) is a manufacturer of coatings, adhesives, and polymers for the printing and graphic arts industries. The company sells their products across the United States as well as internationally to distributors and end users. For years, C&A used a third party logistics provider (3PL) to manage their freight operations. The prospect of change was daunting for the organization, but high freight expenses, limited carrier scope and poor service from their 3PL pushed C&A into considering other options. When considering this change, C&A’s main goals were to reduce freight costs, gain visibility and accessibility to carriers, and improve the efficiency of their supply chain operations.
The Solution
The company decided to implement Kuebix TMS and integrate their ERP system and EDI 214 tracking functions with the technology in the fall of 2018. Since implementation, Hand and his team of CSRs have used Kuebix to better manage the entire order process from time of receipt until the order delivers to the customer. CSRs can book loads with a simple click of a mouse, eliminating the need to call each carrier. With the addition of Kuebix, each CSR can quickly manage each load based on price and service experience with each carrier for each specific lane. With all the information at their fingertips, the team at C&A remains in control of their carrier selection instead of relinquishing control to a 3PL. C&A also added an EDI 214 Tracking Integration to Kuebix. With this integration, Hand and his team can view real-time order statuses without needing to jump between their TMS and each carrier’s individual website.
Operational Impact
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