Software AG > Case Studies > Leading Coca-Cola Bottler Transforms IT and Meets Complex Business Challenge

Leading Coca-Cola Bottler Transforms IT and Meets Complex Business Challenge

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Company Size
1,000+
Region
  • Europe
Country
  • Germany
Product
  • ARIS
  • SAP Business Suite
Tech Stack
  • Enterprise Architecture Management (EAM)
  • Business Process Analysis
  • ARIS Publisher with IT Inventory
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Consumer Goods
Applicable Functions
  • Business Operation
  • Logistics & Transportation
Use Cases
  • Inventory Management
  • Supply Chain Visibility
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Coca-Cola Erfrischungsgetraenke AG is the sole German bottler of The Coca-Cola Company and the largest beverage company in Germany. The company operates twenty-four production plants and employs more than 9,800 people. It generates close to 4 billion liters in annual sales volume. The company delivers over 80 consumer products via its fleet of more than 1,000 trucks and 400,000 reseller partners. The company is well experienced in integrating bottlers and partners, and was chosen as a pilot center for the Coke One global template deployment.
The Challenge
Coca-Cola Erfrischungsgetraenke AG (CCEAG), the sole German bottler of The Coca-Cola Company and the largest beverage company in Germany, was chosen as a pilot center for the Coke One global template deployment. The project would ultimately impact more than 75 percent of CCEAG’s existing applications in a highly interdependent IT landscape. Close to 1,000 business processes had to be reviewed and aligned across seven key areas: market-to-order, order-to-cash, forecast-to-deploy, procure-to-pay, record-to-report, master data management and human resource management. This corresponded to roughly 120 enterprise applications, 300 operational interfaces, 900 BI interfaces and 150 business objects that were impacted. CCEAG’s decision to use Enterprise Architecture Management (EAM) to facilitate its Coke One deployment was a clear project success factor.
The Solution
To manage the high complexities and dependencies with Coke One, CCEAG opted to extend its use of Software AG’s ARIS. This way CCEAG could leverage its existing Business Process Management (BPM) knowledge and content and have one repository for both BPM and EAM. Using ARIS enables CCEAG to visualize the transitions, evaluate scenarios and create road maps by linking time-based models. This helps reduce the IT architect workload, speeds impact analysis and shows a project’s effect on the enterprise landscape. When project milestones change, automatic updates to the process support maps save significant manual effort. Increased solution transparency for the Coke One template and IT landscape integration facilitate analysis and testing and also shorten incident resolution times. Furthermore, this clearly defines partner responsibilities and makes ongoing alignments easier.
Operational Impact
  • Streamlined IT landscape—75 percent of existing application portfolio impacted
  • Planning and transition processes facilitated complex implementation
  • Quicker resolutions, better collaboration and easier staff and partner on-boarding
  • Enhanced stakeholder understanding, impact analyses and dependency visibility
  • Identify synergies between separate demands
Quantitative Benefit
  • Increased efficiency of the IT architectural work
  • Reduced IT architect workload
  • Shortened incident resolution times

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