Case Studies > Lancashire Care NHS Foundation Trust secures computers and sensitive patient data with Absolute

Lancashire Care NHS Foundation Trust secures computers and sensitive patient data with Absolute

Customer Company Size
Large Corporate
Region
  • Europe
Country
  • United Kingdom
Product
  • Absolute
Tech Stack
  • Endpoint Security
  • Data Protection
  • Risk Mitigation
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Digital Expertise
Technology Category
  • Cybersecurity & Privacy - Endpoint Security
Applicable Industries
  • Healthcare & Hospitals
Applicable Functions
  • Business Operation
Use Cases
  • Remote Asset Management
Services
  • Cybersecurity Services
  • System Integration
About The Customer
The Lancashire Care NHS Foundation Trust, established in 2002, provides a range of mental health services for children and adults, along with substance misuse services, for a population of around 1.4 million people in Lancashire. The Trust employs approximately 3,500 people located at 100 sites across the region. As a public sector organisation, and particularly as a health service, the Trust has a duty of care to ensure the privacy of its patients’ data and to protect the investment in Trust assets.
The Challenge
One of the biggest challenges facing the Trust is the NHS mandate to move many Healthcare services out into the community. This results in an increase in mobile workers using laptops off-site. Additional pressure to maintain data security comes from potential government fines of up to £500,000 for breaches of the Data Protection Act. The Trust has implanted policies that have largely mitigated the threat of data loss. All data is securely held in a data centre and accessible only through the network. However, it is possible that some data may still reside on a device.
The Solution
The Trust deployed Absolute on 2,500 laptops and desktops across its five primary care areas and the other organisations for which it provides IT support. This enabled the organisation to support its increasingly mobile workforce while ensuring the security of sensitive data. The Trust also leverages Absolute for risk mitigation, and once alerted about suspicious device activity, performs actions such as device freeze, end-user messaging, or data delete – depending on the status of the device and the level of action required.
Operational Impact
  • Provides auditable proof that all data is wiped from stolen or mislaid devices regardless of location.
  • Allows the Trust to monitor changes to endpoints and identify suspicious device activity.
  • Proactively respond when a suspicious device is identified. Perform actions such as device freeze or data delete to ensure data is secured.
Quantitative Benefit
  • Deployed Absolute on 2,500 laptops and desktops.

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