FreightPOP > Case Studies > Kyocera Division Streamlines Shipping And Wins Big On Carrier Negotiations

Kyocera Division Streamlines Shipping And Wins Big On Carrier Negotiations

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Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • FreightPOP's TMS platform
Tech Stack
  • Oracle
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Electronics
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Fleet Management
  • Supply Chain Visibility
Services
  • Cloud Planning, Design & Implementation Services
About The Customer
Kyocera is a leading consumer and business-to-business electronics provider. The company manages a complex supply chain and distribution network. Its U.S. document solutions subsidiary, Kyocera Document Solutions America (KDA), was specifically looking for ways to streamline its shipping management processes. KDA operates five facilities, including three regional distribution hubs, a parts distribution center, and a national returns center. The company's Director of Logistics, Christian Mannino, was leading the search for a solution to streamline the shipping and booking processes.
The Challenge
Kyocera Document Solutions America (KDA), a subsidiary of Kyocera, was looking for ways to streamline its shipping management processes. The company manages a complex supply chain and distribution network, and the manual shipping and booking processes were proving to be tedious and inefficient. Christian Mannino, KDA's Director of Logistics, was leading the search for a solution. He oversees five facilities, including three regional distribution hubs, a parts distribution center, and a national returns center. The company needed a Transportation Management System (TMS) that could manage the entire freight lifecycle across all five facilities. The TMS needed to integrate with Oracle, centralize the rating and booking of parcel and freight shipments, provide detailed tracking of shipments, offer transparent pricing, and be easy to use.
The Solution
FreightPOP provided KDA with a cloud-based TMS platform that met all their requirements. The platform integrated with their business tools, including Oracle, and over 300+ carriers. It offered comprehensive freight tracking and data capture with customizable dashboards. The pricing was straightforward and specific for any business shipping need. The platform was user-friendly and did not require extensive training for the users. The interface was flexible and could be configured to highlight the most relevant tools and performance metrics for KDA. The detailed tracking feature of FreightPOP allowed KDA to track and quantify their shipping volume in precise detail, which was beneficial for day-to-day operations and carrier negotiations.
Operational Impact
  • FreightPOP's solution allowed KDA to transition away from manual processes, resulting in significant time and cost savings.
  • The detailed tracking feature of FreightPOP allowed KDA to track and quantify their shipping volume in precise detail, which was beneficial for day-to-day operations and carrier negotiations.
  • FreightPOP's transparent pricing allowed KDA to manage their software budget more effectively.
  • FreightPOP's solution was user-friendly and did not require extensive training for the users.
  • FreightPOP was always responsive to KDA’s concerns and promptly took action to remedy any issues with the platform.

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