Kuebix > Case Studies > Kuebix Order and Shipment Integration with EFI Monarch

Kuebix Order and Shipment Integration with EFI Monarch

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Company Size
200-1,000
Region
  • America
Country
  • United States
Product
  • Kuebix TMS
  • EFI Monarch
Tech Stack
  • Cloud Computing
  • ERP Integration
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Inventory Management
  • Supply Chain Visibility
Services
  • System Integration
About The Customer
Grandville Printing has been a fixture in Grandville, MI for 64 years. As a third-generation family owned and operated business, the company has built its roots in its community and has grown to become the largest single-site printer in North America. Grandville Printing ships roughly 60,000 to 80,000 skids every year across the country as well as into Canada and the Bahamas. Their mission is to offer products for clients who need real solutions… more than just ink on paper. The company prides itself on being technologically savvy and understands the value of automation and operating in a digital, cloud environment.
The Challenge
Grandville Printing, a third-generation family-owned business and the largest single-site printer in North America, was facing challenges with its home-grown shipping platform. The platform required constant updating, especially when a carrier changed their website, which wasted valuable time for their developers. The platform also didn't integrate information with EFI Monarch, the company's ERP, resulting in wasted time, limited visibility, and slower operations. The company tried leveraging their ERP’s shipping software to integrate data flows and condense operations, but found that this solution lacked the ease of use and functionality they required.
The Solution
Grandville Printing first began using Kuebix Free Shipper to supplement the capabilities of their home-grown technology. After successfully using the free TMS in tandem with their own software, Grandville decided to assess Kuebix Business Pro and the modular features Kuebix offers. The company knew they needed a shipping solution that would do more than they could in-house while also integrating with their ERP system for efficient data flow. Grandville Printing’s entire logistics team now leverages Kuebix TMS to manage shipping operations. Working closely with Kuebix’s Development and Customer Success teams, the company’s order and shipment data were successfully integrated.
Operational Impact
  • Maintaining data accuracy across platforms has helped Grandville Printing reduce wasted time.
  • The way that Kuebix maintains all of the PRO numbers and updates tracking information has meant that the shipping team isn’t bothered all day long by customers looking for shipping status updates.
  • Grandville Printing has also begun leveraging Kuebix’s custom reporting features. Not only are these metrics used by the logistics team, the company’s accounting department has greatly benefited as well.

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