IBM > Case Studies > Kingland Systems uses the cloud to onboard new customers in minutes

Kingland Systems uses the cloud to onboard new customers in minutes

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Customer Company Size
Mid-size Company
Region
  • America
Country
  • United States
Product
  • IBM PureApplication System
  • IBM PureData System for Analytics
Tech Stack
  • Cloud Computing
  • Data Analysis
  • Data Science
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
Technology Category
  • Analytics & Modeling - Big Data Analytics
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
Use Cases
  • Predictive Maintenance
  • Supply Chain Visibility
Services
  • Cloud Planning, Design & Implementation Services
  • Data Science Services
About The Customer
Kingland Systems Corporation is a company headquartered in Clear Lake, Iowa, that specializes in solving customers’ complex compliance and data problems. The company primarily deals with large data sets, focusing on master data management, data analysis, and data science. Most of its customers are large global enterprises facing regulatory pressures and challenges in managing growing volumes of business data. These customers often approach Kingland Systems when new regulations come into place and they need to report their risk posture. The company uses the cloud to create copies of customer environments to work on each customer’s data.
The Challenge
Kingland Systems Corporation, a company specializing in solving customers’ complex compliance and data problems, was facing a challenge in setting up new customer environments. The company relied on the cloud to create copies of customer environments so that it could work on each customer’s data. However, the process was manual and could take up to two weeks. This was affecting the company's responsiveness and ability to quickly onboard new customers. The company was looking for a way to streamline these processes and improve its speed to market.
The Solution
To address the challenge, Kingland Systems implemented the IBM PureApplication System and IBM PureData System for Analytics. The PureData System, designed and optimized specifically to run high-performance data workloads, is used to analyze customer data. It allows the company to run very large, complicated types of queries against the data very quickly, providing a much better platform for data scientists to answer questions about how and why this data exists. After an initial analysis, the data is taken through an augmentation stage, which involves cleansing and enhancing the data for more refined analytics. These augmentation applications run on the PureApplication System. Using Pure Application System and patterns, the company can spin up new instances of these applications extremely quickly.
Operational Impact
  • The implementation of IBM PureApplication System and IBM PureData System for Analytics has significantly improved Kingland Systems' speed to market. The company can now create a new cloud-based copy of a customer environment in just thirty minutes, compared to a few weeks using the previous manual processes.
  • The solution’s cloud capabilities make it much easier for Kingland Systems to collaborate with customers and empower customers to solve their own problems. It gives customers the ability to do a lot more self-service, ultimately benefiting from the solution much more quickly and at lower overall costs.
Quantitative Benefit
  • Onboarding new customers in 30 minutes rather than weeks.

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