Kichler Lighting Streamlines Distribution with BluJay Solutions
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- BluJay Global Trade Network
- BluJay Parcel
Tech Stack
- Warehouse Management System
- Parcel Shipping Solution
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Retail
- Consumer Goods
Applicable Functions
- Warehouse & Inventory Management
- Logistics & Transportation
Use Cases
- Warehouse Automation
- Fleet Management
- Supply Chain Visibility
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Kichler Lighting is a world leader in decorative lighting designs, offering 3,000 designs under various brands including Kichler®, Kichler Landscape Lighting, Kichler Lighting Systems, and Kichler Lamps and Accessories. Founded in 1938 and headquartered in Cleveland, OH, Kichler specializes in home products such as chandeliers, wall sconces, ceiling mounts, and ceiling fans. The company has experienced significant growth, necessitating improvements in its distribution processes to meet increasing customer demands and maintain high service levels.
The Challenge
Kichler Lighting, a leading decorative lighting design company, faced significant operational challenges due to rapid growth. The company needed to increase capacity within its existing facilities and lower distribution costs. The shift in order characteristics was driving more shipments via parcel, pushing total fulfillment capacity to the limit and exceeding the company's ability to manually process parcel shipments. The company sought an enterprise-wide solution to support its growth plans and create a more efficient distribution environment.
The Solution
Kichler implemented BluJay’s Global Trade Network and enterprise Parcel shipping solution to drive operational efficiencies. The solution provided a more streamlined, integrated workflow and improved customer service. End-of-day reporting gave management complete visibility, and the optimized production space created a scalable distribution operation. BluJay tailored the solution to Kichler's specific requirements, including the ability to combine individual commercial invoices into a consolidated commercial invoice for clearances. This functionality provided end-of-day reports for all parcel shipments moving to Canada on FedEx. The flexible architecture of Kichler's warehouse management system and seamless integration with BluJay’s Parcel solution enabled the company to adapt to its challenging physical layout and create successful distribution operations.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
.png)
Case Study
Improving Vending Machine Profitability with the Internet of Things (IoT)
The vending industry is undergoing a sea change, taking advantage of new technologies to go beyond just delivering snacks to creating a new retail location. Intelligent vending machines can be found in many public locations as well as company facilities, selling different types of goods and services, including even computer accessories, gold bars, tickets, and office supplies. With increasing sophistication, they may also provide time- and location-based data pertaining to sales, inventory, and customer preferences. But at the end of the day, vending machine operators know greater profitability is driven by higher sales and lower operating costs.
Case Study
Improving Production Line Efficiency with Ethernet Micro RTU Controller
Moxa was asked to provide a connectivity solution for one of the world's leading cosmetics companies. This multinational corporation, with retail presence in 130 countries, 23 global braches, and over 66,000 employees, sought to improve the efficiency of their production process by migrating from manual monitoring to an automatic productivity monitoring system. The production line was being monitored by ABB Real-TPI, a factory information system that offers data collection and analysis to improve plant efficiency. Due to software limitations, the customer needed an OPC server and a corresponding I/O solution to collect data from additional sensor devices for the Real-TPI system. The goal is to enable the factory information system to more thoroughly collect data from every corner of the production line. This will improve its ability to measure Overall Equipment Effectiveness (OEE) and translate into increased production efficiencies. System Requirements • Instant status updates while still consuming minimal bandwidth to relieve strain on limited factory networks • Interoperable with ABB Real-TPI • Small form factor appropriate for deployment where space is scarce • Remote software management and configuration to simplify operations
Case Study
How Sirqul’s IoT Platform is Crafting Carrefour’s New In-Store Experiences
Carrefour Taiwan’s goal is to be completely digital by end of 2018. Out-dated manual methods for analysis and assumptions limited Carrefour’s ability to change the customer experience and were void of real-time decision-making capabilities. Rather than relying solely on sales data, assumptions, and disparate systems, Carrefour Taiwan’s CEO led an initiative to find a connected IoT solution that could give the team the ability to make real-time changes and more informed decisions. Prior to implementing, Carrefour struggled to address their conversion rates and did not have the proper insights into the customer decision-making process nor how to make an immediate impact without losing customer confidence.
Case Study
Digital Retail Security Solutions
Sennco wanted to help its retail customers increase sales and profits by developing an innovative alarm system as opposed to conventional connected alarms that are permanently tethered to display products. These traditional security systems were cumbersome and intrusive to the customer shopping experience. Additionally, they provided no useful data or analytics.
