Keep Truck in Case study
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- KeepTruckin ELD
Tech Stack
- Fleet Management Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
- Automotive
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
Services
- System Integration
- Training
About The Customer
Sierra Mountain Express is an automotive hauler based in El Dorado Hills, California. The company has a fleet size of 260 vehicles. They were early adopters of Electronic Logging Devices (ELDs) and had been using Rand McNally's ELD for years. However, they were not completely satisfied with the service, especially when a hardware change was required. They were looking for a modern, easy-to-use solution at a fair price.
The Challenge
Sierra Mountain Express, an automotive hauler with a fleet size of 260 vehicles, was an early adopter of Electronic Logging Devices (ELDs). They had been using Rand McNally's ELD for years. However, when Rand McNally required a hardware change, Sierra Mountain Express decided to explore other options in the ELD market. Their goal was to find a modern, easy-to-use solution at a fair price. They evaluated five different ELDs before deciding on KeepTruckin.
The Solution
Sierra Mountain Express chose KeepTruckin as their new ELD provider. The decision was based on KeepTruckin's simplicity and ease of use. The drivers loved the new system, and the back office staff found it much easier to manage. KeepTruckin also provided excellent support, which was a significant improvement over their previous provider. The support was available 24/7, and they could immediately get on the line with a representative. KeepTruckin also offered training to anyone in the company, not just one person. This made the transition to the new system much smoother.
Operational Impact
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