GPS Insight > Case Studies > Jonathan’s Snow Removal and Landscaping: Quick Recovery of Stolen Asset with AutoConnect GPS

Jonathan’s Snow Removal and Landscaping: Quick Recovery of Stolen Asset with AutoConnect GPS

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Company Size
11-200
Region
  • America
Country
  • Canada
Product
  • AutoConnect GPS
Tech Stack
  • GPS tracking
Implementation Scale
  • Departmental Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Sensors - GPS
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Asset Health Management (AHM)
  • Vehicle Telematics
Services
  • System Integration
About The Customer
Jonathan’s Snow and Landscaping is a family-owned company based in Pakenham, Ontario. They have a reputation for reliability, customer service, and attention to detail, which has made them the first call for over 600 local customers. The company operates a fleet of 5-10 tractors and plow trucks/pickups, providing residential landscaping and snow removal services. They have been using AutoConnect GPS for over 3 years to monitor their fleet’s progress, verify customer billing, and confirm employee timecards.
The Challenge
Jonathan’s Snow Removal and Landscaping has been using AutoConnect GPS for over 3 years to monitor their snow removal fleet’s progress, and to verify customer billing and employee timecards. However, they faced an unexpected problem when one of their snow removal trucks was stolen from their garage. The theft occurred less than 12 hours after they had installed a new device in the truck. The company was shocked to find the garage door open and the truck missing the next morning.
The Solution
After the theft of the snow removal truck, Jonathan and his wife Tori reported the incident to the police. They used the AutoConnect GPS portal to locate the truck just outside of Ottawa. The police were able to apprehend the suspect within 2 hours of the 9-1-1 call. The fleet replay feature of AutoConnect GPS was particularly useful in the police investigation, as it allowed them to track the truck’s stops throughout the night and check for other criminal activity.
Operational Impact
  • The AutoConnect GPS system proved to be an unexpected solution to the problem of theft. Although the company had not initially installed the GPS for this purpose, it became a crucial tool in the quick recovery of the stolen asset.
  • The fleet replay feature of AutoConnect GPS was particularly useful in the police investigation, as it allowed them to track the truck’s stops throughout the night and check for other criminal activity.
  • The quick recovery of the stolen asset helped the company avoid an extended period of downtime that could have resulted from extensive repairs, replacement, or drawn-out insurance processes.
Quantitative Benefit
  • Time from theft to recovery was under 24 hours.

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