Case Studies > Jo-Kell Illuminates the Differences of RF-SMART WMS Lite

Jo-Kell Illuminates the Differences of RF-SMART WMS Lite

Customer Company Size
SME
Region
  • America
Country
  • United States
Product
  • RF-SMART
  • NetSuite
Tech Stack
  • Cloud-based WMS
  • Barcode Scanning
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
  • Digital Expertise
Technology Category
  • Functional Applications - Warehouse Management Systems (WMS)
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Marine & Shipping
Applicable Functions
  • Warehouse & Inventory Management
  • Logistics & Transportation
Use Cases
  • Inventory Management
  • Supply Chain Visibility
  • Warehouse Automation
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
Jo-Kell is an electrical distributor specializing in power and control equipment for military and commercial marine and industrial markets. With warehouses in two locations, the company manages 60,000 SKUs and maintains over $5 million in inventory at any given time. Jo-Kell aimed to modernize its operations by replacing manual processes with a cloud-based WMS solution. The company sought to consolidate its systems into NetSuite and implement a WMS solution to track inventory and error rates more efficiently. The initiative was driven by the need for better integration, efficiency, and accuracy in their warehouse operations.
The Challenge
Jo-Kell, an electrical distributor, sought to modernize its systems by phasing out manual processes and implementing a cloud-based WMS solution. Initially, they chose a WMS solution that was supposed to integrate seamlessly with NetSuite. However, the implementation dragged on with no end in sight, and many small details did not meet their expectations. Despite significant investment, Jo-Kell realized they were wasting time and resources on a solution that was not delivering the expected results. This led them to explore alternative WMS solutions that could better meet their needs.
The Solution
After realizing their initial WMS solution was not meeting their needs, Jo-Kell decided to switch to RF-SMART, a native NetSuite solution. The transition was swift, with the new system fully operational within a week. RF-SMART's ease of configuration and integration with NetSuite eliminated previous issues and streamlined the implementation process. The new system allowed Jo-Kell to move away from manual data entry by implementing barcode scanning. Employees could now scan items with handheld devices, significantly reducing errors and improving efficiency. RF-SMART also enhanced shipping processes by reducing the steps required to complete a shipment and eliminating integration problems with NetSuite. The cycle count functionality of RF-SMART further boosted accuracy and productivity by allowing inventory counts without disrupting regular business operations.
Operational Impact
  • RF-SMART eliminated manual data entry errors by enabling barcode scanning with handheld devices.
  • The new system streamlined shipping processes, reducing the steps required to complete a shipment and eliminating integration issues with NetSuite.
  • Cycle count functionality allowed inventory counts without disrupting regular business operations, boosting productivity.
  • Real-time, accurate reporting provided immediate insights, eliminating the need to rely on others for report generation.
  • The support team at RF-SMART offered exceptional service, enhancing the overall user experience and ensuring smooth operations.
Quantitative Benefit
  • Jo-Kell was fully up and running with RF-SMART within a week.
  • The company manages 60,000 SKUs and maintains over $5 million in inventory.

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