Jeffrey Stein Sales Enhances Retail Operations with Flowgear's IoT Solution
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries
- Consumer Goods
- Retail
Applicable Functions
- Procurement
- Sales & Marketing
Use Cases
- Inventory Management
- Picking, Sorting & Positioning
Services
- System Integration
About The Customer
Jeffrey Stein Sales is a leading supplier of toys and hobby products. They are a customer of Sage Evolution and serve a wide range of customers, including major online retailers in South Africa. In a highly competitive market, the company strives to provide its customers with rapid, up-to-date information on pricing and availability. They were looking for a solution that could help them serve their customers more efficiently and accurately, particularly in terms of providing real-time inventory data and processing customer purchase orders.
The Challenge
Jeffrey Stein Sales, a leading supplier of toys and hobby products, was facing a significant challenge in providing real-time inventory data to its online retailer customers and regular retail customers via their website. The company operates in a highly competitive market where timely and accurate information is crucial. They were also struggling with the task of capturing supplier invoices, which often contained numerous line items, and processing customer purchase orders. The company was in dire need of a solution that could streamline these processes and improve the speed and accuracy of information delivery to its customers.
The Solution
Jeffrey Stein Sales turned to Flowgear, a cloud-based integration platform provider, for a solution. Flowgear's platform enabled Jeffrey Stein Sales to automate the integration from Sage Evolution to their online retailers, ensuring that inventory data was sent to these retailers daily and presented in the format they requested. The platform also automated the processing of invoices from international suppliers and the generation of corresponding sales orders in Evolution. This automation extended to the creation of invoices from customer purchase orders. The implementation of Flowgear's platform not only automated these processes but also improved the accuracy of the data and freed up staff to focus on customer service.
Operational Impact
Quantitative Benefit
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