JDA Minutes Provides Sysco Canada With Fast, Flexible Training
Company Size
1,000+
Region
- America
Country
- Canada
- United States
Product
- JDA Minutes
Tech Stack
- Cloud-based video training program
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Food & Beverage
Applicable Functions
- Procurement
Use Cases
- Remote Collaboration
- Virtual Training
Services
- Training
About The Customer
Sysco is the global leader in selling, marketing, and distributing food products to restaurants, healthcare and educational facilities, lodging establishments, and other customers who prepare meals away from home. The company's product range covers all food categories and also includes equipment and supplies for the foodservice and hospitality industries. Sysco operates more than 161 warehouses across the U.S. and Canada, servicing even the most remote areas in North America.
The Challenge
Sysco, a global leader in food product distribution, was seeking a way to train new users and refresh experienced users on key topics in a fast and flexible manner. The company wanted to prepare new staff for certification courses in advance and improve knowledge of solution features for better results. Sysco operates in a complex environment, purchasing, storing, and delivering products from the frozen, refrigerated, and ambient environment from/to more than 161 warehouses across the U.S. and Canada. The company services the most remote areas in North America, making training a challenging task.
The Solution
Sysco leveraged JDA Minutes, a cloud-based video training program, to supplement the training already provided by JDA Education Services. The company subscribed to the JDA Minutes Advanced Warehouse Replenishment channel to provide targeted training to its staff. The cloud-based nature of the program allowed for remote training, making it accessible to staff across Sysco's extensive network of warehouses. The program also allowed for topic-specific assignments, ensuring that staff received training relevant to their roles and responsibilities.
Operational Impact
Quantitative Benefit
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