JC PRECISION MILLING: Better Scheduling, On-Time Delivery, and Planning with E2 SHOP
Company Size
11-200
Region
- America
Country
- United States
Product
- E2 SHOP
Tech Stack
- Cloud Computing
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Equipment & Machinery
Applicable Functions
- Discrete Manufacturing
- Quality Assurance
Use Cases
- Inventory Management
- Manufacturing System Automation
Services
- Cloud Planning, Design & Implementation Services
About The Customer
JC Precision Milling is a precision CNC shop that has been in operation since 1979. The company has a strong reputation for its commitment to customer satisfaction, as evidenced by its recognition as Manufacturer of the Year by the Rockford Illinois Chamber of Commerce in 2019. Despite this accolade, the company recognized the need for improvement in its operations and began searching for a new ERP system in March 2020. The company's Senior Administrator and Demand Chain Manager, Amy August, played a key role in this process.
The Challenge
JC Precision Milling, a precision CNC shop, was facing challenges with their existing ERP system, JobBoss, which was not meeting their shop’s or their customers’ needs. The lack of a robust scheduling program made it difficult to estimate job durations, locate jobs on the shop floor, and ensure smooth workflow. This resulted in delayed deliveries and dissatisfied customers. The company realized the need for a better software solution to improve their operations and customer service.
The Solution
The company decided to implement E2 SHOP, a cloud-based ERP system, to address their operational challenges. The system was fully integrated into their operations within two weeks, a significantly shorter period than the typical 30-60 days for most shops. With E2 SHOP, JC Precision Milling was able to improve their on-time delivery significantly, much to the delight of their customers. The system also provided valuable insights into their shop floor operations, enabling them to optimize their workflow by adjusting the working hours of different departments based on their capacity. Furthermore, the cloud-based nature of E2 SHOP allowed for remote access, providing flexibility and convenience for the management.
Operational Impact
Quantitative Benefit
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