Customer Company Size
SME
Region
- America
Country
- Canada
Product
- Fidelio
Tech Stack
- Inventory Management System
- Transactional Web Portal
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Inventory Management Systems
Applicable Industries
- Electronics
Applicable Functions
- Procurement
- Sales & Marketing
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
About The Customer
Jacmar Automation is a company that has been in business since 1994. They specialize in the retail and design of industrial electronic products. Their unique combination of services sets them apart in their market. Jacmar offers a comprehensive range of electronic components from around forty different suppliers. These products are intended for use by machine fabricators and those in the machining industry. The company is located in Anjou, Boucherville, St-Laurent, and Victoriaville and has a total of 30 employees.
The Challenge
Jacmar Automation, a retailer and designer of industrial electronic products, was facing challenges in optimizing their control over project costs and inventory management. They also wanted to expand their business online. The company was in need of a more efficient management solution that would provide better control over their data and save time. It was crucial for Jacmar to have a flexible system that could easily adapt to changes and potential modifications.
The Solution
Fidelio was the solution chosen by Jacmar Automation to address their challenges. Fidelio offered a flexible and adaptable system that could easily adjust to changes and potential modifications. The system provided effective real-time price management through system integration. It also optimized order using computer processes and improved customer service through a transactional web portal. Moreover, Fidelio facilitated automated direct deliveries through multi-supplier purchase suggestions.
Operational Impact
Quantitative Benefit
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