Forcepoint > Case Studies > Italian Healthcare Provider Protects Patient Data While Allowing Lifesaving Information to Circulate Freely

Italian Healthcare Provider Protects Patient Data While Allowing Lifesaving Information to Circulate Freely

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Company Size
1,000+
Region
  • Europe
Country
  • Italy
Product
  • Forcepoint Web Security
  • Forcepoint Email Security
Tech Stack
  • Web Security
  • Email Security
Implementation Scale
  • Enterprise-wide Deployment
Technology Category
  • Cybersecurity & Privacy - Cloud Security
  • Cybersecurity & Privacy - Network Security
Applicable Industries
  • Healthcare & Hospitals
Use Cases
  • Cybersecurity
Services
  • Cybersecurity Services
About The Customer
The customer is a regional healthcare provider in Italy. It serves millions of patients across seven social-health districts and four hospitals. The organization is modernizing its IT environment by providing better access to information and incorporating more connected medical devices. However, this has increased its cyberattack surface, creating new potential entry points for viruses and ransomware. The complexity and size of the system further complicate this challenge. The healthcare provider had already experienced the impact of an insecure environment when it fell victim to a cryptolocker attack. Its existing proxy server solution for web browsing and email spam-blocking left it vulnerable to system-crippling attacks.
The Challenge
The regional healthcare provider serves millions of patients across seven social-health districts and four hospitals in Italy. As it continues to modernize its IT environment by providing better access to information and incorporating more connected medical devices, its growing cyberattack surface creates new potential entry points for viruses and ransomware—a challenge further complicated by the system’s size and complexity. The organization had already suffered the impact of an environment that wasn’t secure enough when it fell victim to a cryptolocker attack. Its existing proxy server solution for web browsing and email spam-blocking left it vulnerable to system-crippling attacks.
The Solution
The healthcare provider turned to Forcepoint to replace outdated, disparate point products with Forcepoint Web and Email Security. This unified solution was the beginning of a new security strategy, more focused on end users than machines and network perimeters, providing more holistic protection of web and email use. Allowing for customization of policies based on role, healthcare providers and other employees are afforded the right level of freedom and access for their jobs instead of being subject to a broadly applied, one-size-fits-all policy. Forcepoint enables real-time identification and classification of web traffic for the most up-to-date prevention, as well as customizability to provide more precise control over user activity on the web. Forcepoint’s Advanced Classification Engine and ThreatSeeker Intelligence work together in real time to accurately identify and classify network traffic, more effectively decreasing risk from malicious websites, preventing targeted email attacks, and identifying the most high-risk users.
Operational Impact
  • The organization saw quick return on its investment, reaffirming its trust in the Forcepoint solution.
  • On the web browsing side, the Forcepoint solution led to a better definition of access privileges, providing sufficient granularity with customized controls for web browsing.
  • The email security side showed great results in detecting and preventing attacks.
  • Once overburdened by ineffective rules and controls, tasks are now automatically delegated to the Forcepoint solution.
  • The organization recorded a dramatic drop in the number of interventions required by end users to remove malware from their desktops.
Quantitative Benefit
  • Blocked 120,000 malicious emails within 24 hours.
  • Blocked about 85% of the organization’s email traffic and 30 GB of messages.

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