Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
- Sensors - Utility Meters
Applicable Industries
- Electrical Grids
- Retail
Applicable Functions
- Maintenance
Use Cases
- Personnel Tracking & Monitoring
- Retail Store Automation
About The Customer
The Source is Canada's largest tech retailer, with hundreds of locations across the country. Like many other companies in the retail industry, The Source has been grappling with the challenges posed by the rise of digital marketplaces, increasing customer expectations, and shifts in customer behavior. These challenges have necessitated improvements in operational efficiencies and customer experience. Additionally, The Source has been dealing with rising utility rates, leading to significant increases in utility costs over the past few years.
The Challenge
The Source, Canada's largest tech retailer, was facing a multitude of challenges common in the retail industry. The rise of digital marketplaces, increasing customer expectations, and shifts in customer behavior were all contributing to the need for improved operational efficiencies and customer experience. The Source was also grappling with rising utility rates across its hundreds of locations in Canada, leading to significant increases in utility costs over the past few years. The company needed an IoT solution that could provide real-time control and insight into energy usage to maximize savings. The solution had to be scalable to allow remote control of multiple locations and had to be installed with minimal disruption to customers and staff.
The Solution
The Source piloted GridPoint’s Energy Management platform at two locations for three months, as recommended by GridPoint partner, Bell Canada. This comprehensive cloud-based suite of hardware, software, and services provided a single point of control to monitor and manage energy-consuming assets like HVAC and lighting systems, ensuring operational consistency and predictable energy spend. The platform allowed The Source to monitor and manage HVAC systems in all stores, with pre-defined and pre-scheduled store temperatures ensuring a consistently comfortable environment for customers and staff. Analytics monitored for anomalies in HVAC performance, triggering notifications if issues were detected. This allowed The Source to schedule proactive maintenance to avoid costly future repairs or uncomfortable outages. The centralized platform simplified operations and helped keep track of historical data for better future planning.
Operational Impact
Quantitative Benefit
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