Brightly Software > Case Studies > IoT Efficiency Revolution: The City of Asheboro's Success Story

IoT Efficiency Revolution: The City of Asheboro's Success Story

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Technology Category
  • Functional Applications - Computerized Maintenance Management Systems (CMMS)
  • Infrastructure as a Service (IaaS) - Public Cloud
Applicable Industries
  • Recycling & Waste Management
  • Utilities
Applicable Functions
  • Maintenance
Use Cases
  • Predictive Waste Reduction
  • Smart City Operations
Services
  • System Integration
About The Customer
The customer in this case study is the City of Asheboro, North Carolina. With a population of 25,913, the city was facing challenges in managing its sanitation division. The city's Public Works Director, David Hutchins, and GIS Coordinator, Curtis Short, were looking for ways to reduce expenses and increase efficiency. The city's sanitation trucks were making pickups at every home twice a week, and additional trucks were driving up and down every street looking for waste items to remove. This process was not only time-consuming but also led to high fuel expenses.
The Challenge
The City of Asheboro, North Carolina, was grappling with inefficiencies in its sanitation division. The city's sanitation trucks were making pickups at every home twice a week to remove household waste and collect recyclables. Additionally, two pairs of brush trucks and bulk trash trucks would traverse every street looking for waste items to remove, a process that could take up to three weeks to complete. This method was not only time-consuming but also led to high fuel expenses. The city was in dire need of a solution that could streamline this process, reduce costs, and increase efficiency.
The Solution
The City of Asheboro adopted Brightly's software to address these challenges. The software equipped sanitation workers with a mobile app that allowed them to mark the GIS location of every bulk waste item, pile of rubble, or any other waste in need of collection. This enabled workers to see exactly where they needed to go, know what they had to collect, and plot the most efficient route in conjunction with other pickup points. The software also proved useful for reporting purposes. For instance, during the cleanup after a major ice storm, the software was used to mark the coordinates of debris piles, providing all the information needed to submit to FEMA for reimbursement. The software's 'breadcrumbs' feature was also used to track things like snow plow routes.
Operational Impact
  • The implementation of Brightly's software has brought about a significant transformation in the City of Asheboro's sanitation division. The software has not only led to a major reduction in time and expenses but has also increased efficiency and productivity. The sanitation workers now act as scouts, marking the location of waste items on their mobile app, which has streamlined the waste collection process. The software has also been instrumental in reporting, helping the city track maintenance on sewer lines and report numbers to the state agency. The 'breadcrumbs' feature has been useful in tracking snow plow routes. Furthermore, the Public Works department uses the system to alert various departments to problems they spot in the community, such as graffiti, broken valve boxes, storm sewer problems, and street sign issues. This has helped the department run more smoothly and effectively.
Quantitative Benefit
  • 68% cost savings in fuel, vehicle maintenance and labor hours
  • Significant reduction in time taken to complete waste collection process
  • Efficient tracking and reporting of debris piles for FEMA reimbursement

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