Intuitive ERP Drives Success for Tube Tool Manufacturer
Company Size
11-200
Region
- America
Country
- United States
Product
- Intuitive ERP
Tech Stack
- Microsoft technology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
- Discrete Manufacturing
Use Cases
- Manufacturing System Automation
Services
- System Integration
About The Customer
Elliott Tool Technologies is a Dayton-based company that has been providing the industry with innovative tools to support tubing installation, cleaning, plugging, testing, repair and removal for more than 100 years. The company also manufactures metal finishing tools for burnishing, chamfering, deburring and mechanical joining. Elliott services over 7,000 customers with 36,000 different SKUs in 100+ countries. The company has 65 employees and serves the HVAC, Boiler, heavy industrial, petro-chemical, aerospace and automotive industries.
The Challenge
Elliott Tool Technologies, a company providing innovative tools for tubing installation, cleaning, plugging, testing, repair and removal, was struggling with an antiquated ERP system that did not support their business needs. They had no plant scheduling and an average on-time delivery record. Competitive pressures demanded more responsiveness and tighter controls. They had a lot of data but lacked business intelligence capabilities due to a proprietary database and programming language. The company knew things were out of control, but their systems were so bad that they couldn’t even measure how far off they were. They didn’t trust their KPIs and had lots of data but no information.
The Solution
In their search for a new ERP system, Elliott Tool Technologies determined that Intuitive ERP from Aptean offered flexibility, easy integration with their existing quoting system, and was built on Microsoft technology, so finding help and compatible resources wouldn’t be an issue. Most importantly, they found that Intuitive was powerful yet simple. The company easily met their 90-day implementation goal. The solution was much more than just a new computer system. Intuitive created a framework for re-engineering business processes and discipline. With help from Aptean’s expert consultants, Intuitive gave Elliott the tools and processes needed, and during the recession that started in 2008, it really paid off. Elliott integrated their new Intuitive ERP with an existing quoting system and will strengthen that integration in the near future. They plan to automate the conversion of quotes to orders to further reduce lead time and increase their ability to respond quickly to customer requests.
Operational Impact
Quantitative Benefit
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